Administrative Coordinator

Administrative Coordinator

Administrative Coordinator

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

Provides comprehensive administrative and operational support by coordinating office activities, managing communications, organizing meetings and schedules, maintaining records, supporting projects, and serving as a key liaison among internal and external stakeholders to ensure efficient and effective business operations.

Where you will have an impact

• Administrative Support- Coordinate meetings, maintain calendars, arrange travel, and manage events logistics. Coordinate and manage day-to-day administrative operations to ensure efficient workflow and office productivity. Maintain organized filing systems, records, and confidential information in accordance with company policies.
• Communication- Demonstrates strong verbal and written communication skills, serving as the primary point of contact for internal staff, vendors, clients, and visitors. Handle phone calls, emails, and other correspondence with professionalism, tact, and exceptional business etiquette, ensuring clear, timely, and effective communication while fostering positive relationships with all stakeholders.
• Calendar & Meeting Management-Coordinate executive and team calendars, including scheduling meetings, appointments, and events. Organize meeting logistics, prepare agendas, distribute materials, and record meeting minutes. Track action items and follow up on deliverables to ensure timely completion.
• Office Operations-Monitor office supplies, equipment, and vendor services to maintain smooth business operations. Coordinate facility-related requests and troubleshoot administrative issues as they arise. Assist with onboarding activities and administrative support for new employees.
• Project Coordination- supporting departmental projects by monitoring timelines, collecting information, and coordinating resources. Track project milestones and provide status updates to leadership and stakeholders. Assist in implementing process improvements that enhance efficiency and service quality.
• Financial & Procurement Support- Process invoices, purchase orders, expense reports, and payment requests accurately and timely. Maintain budget tracking spreadsheets and assist with expense monitoring and reporting. Coordinate procurement activities and vendor relationships as needed.
• Customer Service-Provide exceptional customer service by responding to inquiries, resolving routine issues, and directing requests appropriately. Build and maintain positive relationships with internal and external stakeholders.
• Organization & Compliance-Ensure administrative processes comply with organizational policies, procedures, and standards. Maintain confidentiality of sensitive employee, customer, and business information. Support audits, reporting requirements, and record retention processes.

What's necessary to do the job?

Experience, Education, and Certifications/Licenses:

Education

High School Diploma or Equivalent

Required

Required:

High school diploma or equivalent required.

Preferred:

Associates or Bachelor's degree in Business Administration, Management, Human Resources, Public Administration, or a related field.

Experience

3 Years

Required

Required:

3+ years of administrative support, office coordination, executive support, customer service, or related experience.

Experience managing calendars, scheduling meetings, coordinating communications, and maintaining records.

Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

Preferred:


5+ years of progressively responsible administrative coordination or office management experience.

Experience supporting senior leaders, managers, or multiple departments simultaneously.

Experience coordinating projects, budgets, vendor relationships, and office operations.

Experience working in a corporate, healthcare, government, nonprofit, or similarly complex organizational environment.

Licenses and Certifications

N/A

Preferred/Required

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.


We offer a comprehensive and competitive total rewards package designed to support your health, financial well-being, and work-life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

This role is compensated on an hourly basis. The expected hourly pay range for this position is $24 - $28 per hour, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.


Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles-Perspective, Care, Drive, and Ownership-which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.