Veterinary Receptionist - Fayetteville, NC

Ambassador Animal Hospital Hiring a Veterinary Receptionist

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Monday, Tuesday, Friday; 7:45 AM to 6 PM

Have you met Ambassador Animal Hospital? Let us introduce ourselves! We are a team-oriented, one-doctor practice looking to add a Client Care Specialist to our crew of passionate professionals. We believe in a 'better together' philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, both staff and patients flourish.

We're big on a proper work-life balance and believe that if you're not enjoying yourself, you're doing it wrong. There are often snacks in the breakroom and occasional coffee runs. The team frequently engages in potlucks, games at staff meetings, and fun outings such as bowling or ball games.

Why Our Veterinary Receptionists Love it Here

• Mentoring and support for all team members
• Flexibility with scheduling to ensure a healthy work-life balance
• Lunch breaks on the reg
• No nights or on-call shifts
• Support as you advance your career The more you know, the better off we all are!

What Our Veterinary Receptionists Bring

• Critical thinking, curiosity, and a can-do attitude
• Reliability and professionalism in a fast-paced setting
• A love for teamwork, teaching, and being taught
• Commitment to compassionate medicine and a great client experience

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Manage medical record requests, reminders, and basic administrative tasks
• Handle client concerns with empathy and professionalism, escalating when needed
• Make outbound calls/texts/emails to confirm appointments and follow up on care

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you are looking for an opportunity to learn, teach, and be your marvelous self, apply today!

Diversity, equity, inclusion, and belonging are core values at Ambassador Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.