Ticket Seller

Description The Ticket Seller provides exceptional customer service to all visitors by creating a welcoming, efficient, and informative experience. This role supports admissions, membership sales, guest engagement, and event operations while ensuring accurate transaction processing and adherence to organizational policies. Essential Functions Greet and interact with guests. Answer on‑site guest questions and resolve guest issues. Accurately process monetary transactions and adhere to cash handling policies. Introduce non‑members to the Zoo Membership program and highlight benefits. Process admission tickets, membership enrollments, renewals, and gifts through CRM software. Maintain and update the membership database to ensure accuracy. Support event staffing including check‑ins, membership sales, and line management. Assist with end‑of‑day sales reconciliation and closing of tills. Collaborate with the Guest Services Manager to support events, programs, and projects. Perform other duties as assigned. Education & Experience High school diploma or equivalent required. Minimum six months of customer‑service experience preferred, especially in a public‑facing environment. Previous experience with point‑of‑sale and cash handling systems is advantageous. Additional Information & Requirements Work location: Virginia Zoological Park, 3500 Granby St., Norfolk, VA 23504. Work hours: 20 hours per week, 8:00 am to 4:30 pm, including weekends and possibly evenings and holidays. Hourly pay range: $15.00 – $24.60. Benefits Eligible employees may receive paid holidays, vacation and sick leave, employer‑paid pension plan, basic life insurance, health and dental participation, and other benefit options as defined by the employer. Equal Employment Opportunity This position is under no discrimination policy. All qualified applicants will receive consideration. #J-18808-Ljbffr