QA Engineer

QA EngineerWe are seeking a QA Engineer to join our growing Quality Center of Excellence and support one of our core release trains delivering software that powers medical diagnostics. This is a high-visibility role backfilling a senior team member and contributing to a complex ecosystem that spans core platform software, hardware integrations, and imaging applications.The ideal candidate is a confident, vocal quality advocate who thrives in a Scaled Agile (SAFe) environment, engages early in the development lifecycle, and actively shapes acceptance criteria alongside developers and product owners. You will be a key voice at the table - anticipating failure modes, asking the hard "what if" questions, and helping the team ship reliable, well-tested software on aggressive timelines.Essential Duties and ResponsibilitiesActively participate in the Three Amigos process (developer, product owner, QA) to review user stories and co-author clear, testable acceptance criteria before development beginsIdentify risks, edge cases, and failure modes early - think through what could go wrong (system dependencies, integration failures, data integrity issues) and build test coverage accordinglyParticipate fully in SAFe ceremonies, including PI Planning, iteration planning, stand-ups, system demos, and retrospectivesServe as a strong quality voice within the release train, influencing decisions and raising concerns constructivelyDesign, document, and execute functional, regression, integration, and end-to-end test casesPerform manual, exploratory, and API-level testing across a complex, multi-system environmentValidate end-to-end workflows - how orders are placed, processed, resulted, and displayed downstreamDevelop and maintain automated tests where automation adds clear value; contribute to the growing test automation frameworkTest software that interacts with physical diagnostic hardware, imaging systems, and backend data servicesUnderstand and validate integrations, data flows, and dependencies across multiple systemsPerform data validation using SQL and other tools to confirm system behavior end-to-endDocument, track, and triage defects in Jira (or equivalent), providing clear reproduction steps and business impactPartner with developers to isolate root cause and validate fixesCommunicate status, risks, and quality metrics clearly to product owners, Scrum Masters, and engineering leadershipContribute to the build-out of the Quality Center of Excellence - test standards, reusable assets, and best practicesShare knowledge across release trains and mentor less-experienced team members informallyBring fresh ideas and stay open to evolving tools, frameworks, and approachesEducation and Experience3-5 years of professional QA experience in an agile software development environmentDemonstrated experience operating in SAFe (Scaled Agile Framework) - PI Planning, ART ceremonies, feature/story breakdownExperience working in complex, multi-system environments (integrated hardware/software, healthcare, diagnostics, imaging, or similarly regulated or technical domains is a plus)Business analyst experience or a strong requirements-gathering background is a plusBachelor's degree in Computer Science, Information Systems, a related technical field, or equivalent practical experienceKnowledge, Skills, and AbilitiesMust-HaveStrong communicator - confident, vocal, and comfortable challenging assumptions in team settings; this is not a heads-down roleAnalytical thinker who naturally anticipates edge cases, failure modes, and "what could go wrong" scenariosExperience co-authoring acceptance criteria and participating in Three Amigos or similar shift-left practicesProficiency with test case management and defect tracking tools (Jira, Azure DevOps, TestRail, Zephyr, or similar)Solid working knowledge of SQL for data validationExperience with API testing (Postman, REST Assured, or similar)Exposure to test automation tools (Selenium, Cypress, Playwright, or similar) and CI/CD pipelines (Jenkins, GitLab)Familiarity with a scripting or programming language (Java, Python, JavaScript, or C#)Team FitAgile and flexible mindset - open to evolving processes, tools, and prioritiesCollaborative, team-first orientation; willing to jump in where the release train needs helpComfortable operating on tight delivery timelines without sacrificing qualitySelf-directed and accountableNice to HaveISTQB certification or equivalentExperience in healthcare, veterinary, medical device, diagnostics, or imaging softwareBackground bridging business analysis and QAAt Ledgent Technology, we prioritize our contractors, whom we proudly call Ambassadors. Our commitment to you is demonstrated through a comprehensive benefits program that stands out in the temporary staffing industry. We annually review and update our vendor relationships to ensure we provide the most cost-effective benefits options. Our Ambassadors are eligible for a wide range of benefits, including:Minimum Essential Coverage (MEC) PlanBasic and enhanced hospital indemnity plansDental and vision coverageAccident and critical illness plansTerm life insuranceShort-term disability planDirect deposit/pay card optionsCredit union membershipEmployee discount clubsReferral bonusesTraining and coachingSpecialized recognition programsAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.