Regional Director of Operations (East), MultiPro Property Solutions

Lead Branch Operations. Elevate Regional Performance. Drive Multi-State Growth. MultiPro Property Solutions is seeking a results-driven Regional Director to lead our Eastern operations with a sharp focus on profitability, operational excellence, and client satisfaction. Reporting to the President, this hands-on leader will oversee multiple branches across Florida and Georgia. If you excel in scaling teams, turning around underperforming branches, and driving revenue across multi-family services, this role offers a unique opportunity to shape the success of a growing business unit. Compensation & Work Environment Details: Work Location: This position can be based in the following states: Florida or Georgia. Candidates must reside in one of these states at the time of hire. Salary Range: $130,000 - $150,000 Bonus Target: 20% of annual salary, paid quarterly Work Environment: Remote with travel up to 50% and as required What You’ll Do: Drive Regional Results: Oversee all aspects of branch operations within your region, ensuring each location meets revenue, gross profit, and EBITDA targets. Lead & Develop Teams: Recruit, train, and mentor Branch Managers to lead high-performing local teams focused on execution and growth. Launch & Turnaround Branches: Lead new market launches and guide turnaround efforts for underperforming branches. Manage P&L: Own full regional P&L responsibility and manage resource planning to support current operations and future growth. Enable Sales Execution: Deploy our full suite of Make-Ready, Repair & Maintenance, and CapEx services in partnership with local teams to meet client needs and revenue goals. Deliver Business Reviews: Prepare and present operational and financial performance updates on a monthly, quarterly, and annual basis. Elevate the Client Experience: Champion service consistency, retention, and satisfaction through site visits, quality checks, and proactive communication. Operational Excellence: Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives. Promote a Safety Culture: Reinforce safety standards and protocols at every branch location. Support Change & Growth: Champion regional readiness for new initiatives and operational transformation. What We’re Looking For: Experience: 10+ years in regional operations with multi-location oversight and full P&L accountability. Leadership: Proven success launching and turning around Branch operations in high-growth, service-based industries. Industry Background: Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx, is highly preferred. Education: Bachelor’s degree required; Master’s degree preferred. Execution-Focused: Strong background in KPI management, forecasting, and cross-functional leadership. People Builder: Track record of hiring, coaching, and retaining high-performing branch-level talent. Communication: Strong written and verbal communication skills, with the ability to lead across levels and functions. Tech Proficiency: Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams). Work Environment & Physical Requirements: Must be able to walk properties, navigate stairs, and lift up to 25 lbs. Work may involve exposure to outdoor environments in varying weather conditions. Valid driver’s license and acceptable driving record required. Availability to work irregular hours based on business needs. Why You’ll Love Working with Us: Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it. Comprehensive Benefits: Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage Flexible Time Off: Enjoy the freedom of no preset accruals, empowering you to manage your time, responsibilities, and work-life balance with ease. Plus, take advantage of 10 company-provided holidays. Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs Join Us in Building What’s Next: At MultiPro, leadership means rolling up your sleeves, inspiring people, and delivering results. If you’re ready to lead a region with purpose and performance, apply now and help build what’s next. The final compensation offered will be determined based on various factors, including the candidate's location, experience, and skill set. As such, it may fall outside the range listed above. The application window is anticipated to close 60 days from the date the job is posted. Are you a current Valet Living employee? If so, click here to apply. MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details. Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners. Valet Living Associates: Privacy Notice, Effective Date: January 1, 2020