Case Manager (new Hope) - $26.26 - 32.17/hr (99336)

Join our team as a Case Manager at New Hope Clinic in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights:

$26.26- $32.17 DOE

Additional pay for your bilingual skills, paid on hours worked

100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

Profit sharing & 403(b) retirement plan available

Generous PTO, 8 paid holidays, and much more!

What You'll Do:

Build program - specific caseload by seeking out referrals from providers and/or other identified partners to meet program objectives

Conduct intake screenings to initially assess clients, identify their immediate needs, and determine appropriate YVFWC case management program services

Conduct in - depth client interviews (in person) utilizing a systematic social services assessment to fully determine current status, barriers, and needs

Refer clients to appropriate agencies and services based on their identified needs

Assist clients with the self - referral process

Regularly meet with clients (often in - home) to monitor implementation of the client service plan, provide advocacy, and resolve problems that interfere with active participation in the plan

Create, update, and maintain each client's service plan and other required documentation and files in accordance with program guidelines and funding regulatory requirements

Establish and maintain relationships with other service providers and agencies, and stay informed about available community resources to assist clients

Participate in meetings as needed, including interdisciplinary team case reviews

Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements

Perform other duties as assigned

Qualifications

Bachelor's Degree in a social service field such as Social Work, Behavioral Sciences, Psychology, or Child Development (required for CHS Maternity and Infant Case Manager)

OR

Associate's Degree with 2 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs

OR

High school or GED and 4 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs

This position is eligible for Bilingual Differential Compensation when an ALTA score of 10 is achieved

Bilingual (English/Spanish) preferred at a level 10

Valid Driver's License and proof of automobile liability insurance coverage

This position requires the ability to travel and have reliable transportation for possible coverage at surrounding YVFWC sites

Effective verbal, written, and listening communication skills

Strong customer relations skills including the ability to manage stressful situations

Knowledge of medical terminology required

Knowledge of cultural differences and impact on appropriate care provided to patients

Knowledge of local social and health services

Knowledge of how to access local community agencies and resources

Ability to develop effective working relationships with social service providers and partners

Ability to effectively interact with a variety of clients and employees in a professional manner

Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.