Learning & Development Manager, Operations

Salary Range (Kentucky) $87,520.00 to $109,400.00. Job Summary The Learning & Development Manager, Operations will design and deliver learning programs that strengthen capability, performance, and operational excellence across Pernod Ricard’s Operations organization. This role will partner closely with Operations leaders to identify skill gaps, build practical training solutions, and ensure employees have the tools, knowledge, and confidence to perform at their best. Based in Louisville, Kentucky, this role will support manufacturing and operations teams through a mix of in‑person, digital, and technology‑enabled learning. The ideal candidate brings strong L&D expertise, a practical understanding of manufacturing environments, and a passion for building programs that drive measurable impact. This role reports to the Head of Talent, Development & Culture. Who Will Love This Job You’re a collaborative learning professional who knows how to turn business needs into clear, practical, and engaging training solutions. You enjoy working closely with the business, building trust with leaders, and understanding what teams need to perform safely, consistently, and effectively. You’re energized by the opportunity to support Operations in a hands‑on way, from identifying capability gaps to designing learning content, managing programs and measuring impact. You’re curious, digitally fluent, inclusive, and comfortable using data, feedback and technology to continuously improve the learning experience. What You’ll Do Build Learning Programs That Strengthen Operations Capability Partner with Operations leaders to assess capability needs, identify training gaps and prioritise learning solutions that support business goals. Design and deliver practical learning programs for manufacturing and operations teams including instructor‑led, digital and blended learning experiences. Create learning content, facilitator guides, job aids and other tools that help employees apply new skills in their day‑to‑day work. Enable Operational Excellence and Continuous Improvement Align learning initiatives to key operational priorities including performance, productivity, quality, safety and continuous improvement. Support consistent training practices across Operations by standardising content, processes and documentation where appropriate. Use feedback, learning data and business insights to evaluate program effectiveness and refine solutions over time. Manage Learning Systems, Tools and Stakeholder Partnerships Use Learning Management Systems including Workday Learning to administer, track and optimise training programs. Partner with internal stakeholders, external vendors and subject matter experts to develop and implement effective learning solutions. Leverage digital tools, AI‑enabled learning platforms and analytics to enhance the learning experience and improve visibility into training impact. Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Learning & Development, Organizational Development or a related field preferred. 4+ years of experience in Learning & Development, Talent Development or a related field with demonstrated impact designing and delivering learning programs. Experience supporting a manufacturing, operations, supply chain or similar environment; CPG experience preferred. Strong ability to assess capability needs, identify skill gaps and translate business priorities into actionable learning solutions. Experience designing learning content, facilitator guides, job aids and/or digital learning materials. Proficiency with Learning Management Systems, preferably Workday Learning and other digital learning tools. Experience with AI‑enhanced learning platforms such as Coursera for Business, Degreed, EdCast or similar tools preferred. Comfort using data, feedback and reporting tools to evaluate learning effectiveness; experience with Power BI, Tableau or AI‑based analytics preferred. Strong stakeholder engagement, facilitation, project management and vendor management skills. Commitment to creating inclusive, engaging and accessible learning experiences. Ability to travel to our manufacturing sites in North America at least quarterly. Equal Employment Opportunity Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not discriminate for or against any employee or applicant for employment or promotion based on actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at View email address on click.appcast.io. #J-18808-Ljbffr