IT Program Manager

Job Description

LRS is seeking an experienced IT Program Manager to lead the planning, execution, governance, and delivery of complex technology programs that support enterprise business objectives. This individual will play a key role in managing multiple related projects, coordinating cross-functional teams, overseeing budgets and timelines, and ensuring successful delivery of strategic initiatives across the organization.

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you!

The ideal candidate will possess strong expertise in program management, stakeholder engagement, project governance, risk management, and technology delivery. This role will collaborate closely with executive leadership, business stakeholders, project teams, vendors, and IT leadership to drive successful outcomes and support organizational growth and digital transformation initiatives.

Key Responsibilities

• Lead and manage large-scale IT programs consisting of multiple related projects and workstreams.
• Establish program governance frameworks, reporting structures, and performance metrics.
• Define program objectives, scope, budgets, timelines, resource plans, and success criteria.
• Coordinate cross-functional teams including business stakeholders, project managers, developers, analysts, architects, QA teams, and vendors.
• Develop and maintain integrated program plans, schedules, dependencies, and milestones.
• Monitor program performance and proactively manage risks, issues, assumptions, and dependencies.
• Facilitate executive steering committee meetings and provide status reporting to senior leadership.
• Ensure alignment between technology initiatives and business objectives.
• Manage program budgets, forecasts, resource allocation, and financial tracking activities.
• Drive organizational change management and user adoption efforts associated with program delivery.
• Oversee vendor relationships, contracts, and third-party service providers involved in program execution.
• Ensure adherence to project management methodologies, governance standards, and compliance requirements.
• Resolve escalated project issues and support decision-making across program stakeholders.
• Develop and maintain program documentation, communication plans, status reports, and executive presentations.
• Support continuous improvement initiatives and promote best practices across the project and program management organization.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field, or equivalent professional experience.
• 7+ years of experience managing technology projects and programs.
• 3+ years of experience leading enterprise-scale IT programs with multiple concurrent projects.
• Strong experience managing cross-functional teams and complex stakeholder environments.
• Experience overseeing budgets, resource planning, forecasting, and financial management activities.
• Experience managing enterprise technology initiatives involving software development, infrastructure, cloud, data, cybersecurity, or business applications.
• Strong understanding of project and program management methodologies.
• Experience managing risks, issues, dependencies, and change requests.
• Ability to align technical initiatives with strategic business priorities.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, negotiation, and stakeholder management skills.

Preferred Qualifications

• PMP (Project Management Professional), PgMP, Agile, Scrum Master, SAFe, or related certifications.
• Experience leading programs within the financial services, banking, insurance, or wealth management industries.
• Experience managing regulatory, compliance, risk management, or digital transformation initiatives.
• Knowledge of insurance operations, including policy administration, claims processing, underwriting, billing, and customer service platforms.
• Experience managing enterprise system implementations, platform migrations, and modernization programs.
• Experience with cloud transformation initiatives and enterprise application migrations.
• Experience working with third-party vendors, system integrators, and consulting partners.
• Familiarity with governance and compliance requirements such as SOX, PCI-DSS, HIPAA, NAIC, state insurance regulations, and cybersecurity standards.
• Experience managing Agile, Waterfall, and hybrid delivery models.
• Experience supporting enterprise PMO organizations and portfolio management processes.

Technical Skills

• Program & Project Management
• Program Management
• Portfolio Management
• Project Management
• Strategic Planning
• Roadmap Development
• Resource Management
• Budget Management
• Financial Forecasting
• Executive Reporting
• Risk Management
• Issue Management
• Dependency Management
• Change Management
• Governance & Delivery
• PMO Governance
• Program Delivery
• Benefits Realization
• Stakeholder Management
• Organizational Change Management
• Vendor Management
• Contract Management
• Continuous Improvement
• Process Optimization
• Methodologies
• Agile
• Scrum
• SAFe
• Waterfall
• Hybrid Methodologies
• SDLC
• ITIL
• Tools & Technologies
• Microsoft Project
• Azure DevOps
• Jira
• Smartsheet
• ServiceNow
• Microsoft Office Suite
• Microsoft Power BI
• Microsoft Teams
• SharePoint
• Financial & Insurance Industry Knowledge
• Policy Administration Systems
• Claims Management Systems
• Underwriting Platforms
• Billing and Payment Systems
• Regulatory Compliance Programs
• Customer Experience Initiatives
• Digital Transformation Programs
• Enterprise Application Modernization

Preferred Competencies

• Strong communication skills with executive leadership, technical teams, and business stakeholders.
• Ability to lead large-scale strategic initiatives across multiple departments and business units.
• Strong leadership and team-building capabilities.
• Excellent analytical and problem-solving skills.
• Ability to manage competing priorities in a complex enterprise environment.
• Strong organizational and planning skills.
• Experience navigating highly regulated environments such as financial services and insurance.
• Executive presence with the ability to influence decisions and drive alignment across stakeholders.
• Strong customer-service mindset and focus on business value delivery.
• Ability to thrive in a fast-paced enterprise environment.

The pay range for this contract position is $70.00 to $90.00 per hour, depending on experience, skills, education, and location. Compensation decisions are based on several factors, including relevant experience, technical expertise, and market considerations.

Additional Requirements

• Candidate must be able to effectively communicate in English, both verbally and in writing.
• Candidate must have permanent authorization to work in the United States for any employer. Sponsorship is not available for this position.

LRS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status, protected veteran status, or any other characteristic protected by applicable law.

In some cases, LRS Consulting uses generative artificial intelligence ("AI") in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact View email address on click.appcast.io with any questions.