Insurance Service Specialist

Insurance Service Specialist The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best‑in‑class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies. Training Our comprehensive and employee‑centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development. Responsibilities Maintenance and servicing of insurance policies Verifying new business applications Processing insurance and membership payments Updating electronic member information Maintaining filing systems and typing Qualifications Bilingual skills in English and Spanish, preferred. Prior customer service experience. High school diploma or equivalent required. Experience working in a sales environment strongly preferred. Must be proficient in using Microsoft Office software products. A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer relationships. Compensation and Incentives The starting pay range for this position is $20.92 – $23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance. Benefits Health coverage for medical, dental, vision 401(k) saving plans with company match and pension Tuition assistance Floating holidays and PTO for community volunteer programs Paid parental leave Wellness programs Employee discounts (membership, insurance, travel, entertainment, services and more) Equal Opportunity & E‑Verify Information AAA is an Equal Opportunity Employer. Our organization participates in E‑Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). #J-18808-Ljbffr