Corporate Catering and Convention Services Manager

Job Description

Job Description

Description:

Essential functions:

• Secure and service corporate catering event business for the hotel, through promotion and prospecting, while maintaining standards and revenue.
• Communicate the needs and expectations of the client with all departments in the hotel.
• Negotiate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
• Find solutions to any issues that arise throughout the planning and event process.
• Sales experience with both local negotiated and national corporate accounts. Preferably in-market business transient sales experience
• Grow existing and create new relationships with clients in the corporate, Leisure transient market segments.
• Self-starter with an outgoing personality who enjoys interacting with new and established clients.
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
• Proactively conduct outside sales calls conduct sales tours and entertain clients.
• Interact with in house guests and solicit future business or generate leads
• Monitor production of all top accounts and evaluate trends within your market.
• Comply with attainment of individual goals as well as team goals and budgeted metrics.
• Maintain strong visibility in local community and industry organizations.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the DOS/ Ownership

A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Has excellent written and oral communication skills and telephone etiquette.
• This person must present a professional appearance. Flexibility to respond to a range of different work situations.
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale
• Expert Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Proficiency in Outlook, Teams, Microsoft Word, Excel, Delphi and Opera

Must have previous catering sales experience. Previous hotel or resort experience preferred. College degree and 2+ years management or supervisory experience in Rooms or Food and Beverage Division.