Healthcare Provider Account Manager

Description

We Provide Solutions. Patients and Physicians rely on our diagnostic testing information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences and require sensitivity tact and a clear dedication to service. Its about providing clarity and hope.

The Healthcare Provider Account Manager is responsible for driving territory growth and profitability through providing service and resolution of issues in support of several sales territories. The HCP Account Manager has call point ownership of accounts within their assigned geography and will partner with specialty account executives to assist in upselling testing in various physician segments.

This is a field-based sales position.

Pay Range: $70000 - $100000 / annually

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours

Best-in-class well-being programs

Annual no-cost health assessment program Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 MyDay off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities and so much more!

• Manage accounts through ongoing business reviews of service logistics and supplies to identify customer needs.
• Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
• Ensure customer retention by maintaining relationships with current accounts and managing $10M book of business.
• Drive growth in their assigned Key Accounts.
• Prepare and present Customer Business Reviews.
• Identification and pursuit of up-selling and cross-selling opportunities Specialty Account Executives and Sales Director.
• Partner with specialty account executives on complex clinical discussions.
• Partner with Customer Solutions Group to facilitate prioritize and resolve customer service issues.
• Escalate service issue non-resolution as appropriate.
• Leverage all tools and resources (including data SFDC target lists; Marketing Department Laboratory resources and regional resources as needed).
• Provide continuing education to the customer on new technologies and laboratory testing.
• Ensure compliance with company polices and government regulations.
• Follow up communications with Sales Director Specialty Account Executives and customers or Internal/External Customers.

ADMINISTRATIVE

• Accurately forecast monthly and quarterly sales.
• Effectively manage pipeline via (SFDC) platform.
• Consistently perform administrative responsibilities such as expense reports sales reports and other business requests.
• Perform all trainings within assigned timelines demonstrating proficiency.
• Ensure compliance with company polices and government regulations.

Required Work Experience:

• Three years of experience in sales with account ownership.

Knowledge:

• Knowledge of Healthcare Industry and general economics of business.
• Ability to develop and sustain strong customer relationships strong planning and organizational skills.
• Excellent oral and written communication and presentation skills.
• Solid PC skill including Microsoft Software.

Education:

• Bachelors Degree Required
  
  

Required Experience:

IC