Inventory & Logistics Coordinator

Threshold Brands, backed by private equity, is a powerhouse multi-brand franchisor boasting over $375 million in annual system-wide sales. Our impressive portfolio of 10 brands is dedicated to enhancing homeowners' lives. Among our standout brands are MaidPro, Men in Kilts Window Cleaning, PestMaster, USA Insulation, Plumbing Paramedics, Heating & Air Paramedics, Granite Garage Floors, Sir Grout, Mold Medics, and Miracle Method.

Job Description:

SUMMARY

The Inventory & Logistics Coordinator is responsible for managing inventory levels at both the St. Clair and 26th St. locations to meet customer demand and seasonal needs, and for coordinating incoming deliveries and outgoing shipments to meet customer requirements. This role travels between the St. Clair and 26th St. facilities at least once per week and must be able to provide reliable personal transportation for that purpose. As part of a small manufacturing team, this person is expected to take on a variety of responsibilities across logistics, inventory, and purchasing. The Coordinator proposes production scheduling based on order volume and reviews it with the General Manager before it moves forward, and will participate in daily/weekly/monthly meetings to review orders and align on the schedule. This position requires a high level of detail and strong record-keeping skills, and works with a good degree of independence day to day, while checking in with management on decisions of larger consequence (e.g., changing vendors, finalizing the production schedule). The goal is to ensure appropriate inventory levels are maintained to meet customer demand and business needs. This position is required to be on-site at our Saint Clair location, with regular travel to the 26th St. location.

DUTIES AND RESPONSIBILITIES

Supplier Relationships

• Assist with identifying and qualifying vendors to maintain appropriate inventory levels
• Monitor vendor performance and flag when a change may be needed; if a vendor offers better pricing or service, bring the comparison to the General Manager for a final decision on whether to switch
• Work with vendors to stay current on challenges with lead times and short supplies
• Source potential new vendors for existing supplies to address supply chain shortages and rising prices, for management's review
• Purchase raw materials and place Purchase Orders to replenish inventory and other items as needed

Inventory Management

• Manage, track, and maintain all inventory, packaging, and facility supplies across both locations
• Receive all inventory into the system as it is delivered
• Build and maintain a filing system to store records within GAAP
• Run weekly reports to monitor inventory levels for both locations
• Conduct cycle counts per the schedule developed with accounting to maintain inventory accuracy
• Work with Manufacturing and Chemists to stay current on BOMs and formulas
• Update the ERP system to reflect any changes
• Analyze inventory and purchasing reports and share findings with upper management
• Monitor demand and analyze data to anticipate future supply and logistical needs

Production Scheduling

• Propose the production schedule based on order volume, customer ship dates, and seasonality
• Review proposed schedule with the General Manager and obtain approval before it moves forward
• Communicate the approved shipping/production schedule to FDI Manufacturing and post it as developed

Logistics & Shipping

• Handle logistics for Franchisee orders of Resin, FAC, and parts
• Maintain the e-commerce site with integration to the ERP system
• Receive orders into the ERP system
• Coordinate all outbound freight and shipments
• Monitor all shipments through delivery to the customer
• Handle delivery issues as they arise
• File and follow through on Incident Reports with carriers to ensure proper refunds
• Invoice all orders once shipped
• Work with freight suppliers to reduce costs and improve delivery times, bringing recommendations to management
• Serve as liaison to shippers, manufacturers, suppliers, and customers
• Travel between the St. Clair and 26th St. facilities at least weekly using personal vehicle (mileage reimbursed per company policy)

Office Coordination

• Coordinate and manage several operational apps, including the e-commerce site and Sierra gate control access
• Other duties as assigned

REQUIREMENTS AND QUALIFICATIONS

• 2+ years of relevant experience in inventory, logistics, purchasing, or a related operational role
• Valid driver's license and reliable personal vehicle- required for regular travel between the St. Clair and 26th St. locations
• Effective verbal and written communication
• Working knowledge of logistics and ERP software (specific system experience not required; training provided)
• Ability to simultaneously track and manage multiple tasks and priorities
• Strong organizational skills and attention to detail
• Sound problem-solving and proactive, critical thinking
• Team-oriented, with the ability to work independently and exercise good judgment

Wage Range: $25 - $30

It should be understood that no job description can encompass every responsibility and therefore should not be interpreted as all-inclusive.

Threshold Brands is an Equal Employment Opportunity Employer that maintains a diverse and inclusive work environment.

WORKING AT THRESHOLD BRANDS

This is an exciting opportunity to work at a company that genuinely cares about its employees, franchisees, and customers! A company that believes in balance between work-life, that it is okay to have fun on the job, and that invests in its employees by providing challenging opportunities and tools to deliver excellence! If these beliefs ring true to you, we invite you to read on.

What do we do? We help entrepreneurs achieve their lifelong dream of success through business ownership. As a multi-brand franchisor, we plan to deliver multiple home services through individually owned and operated franchisee throughout the United States and Canada. We help our brands deliver superior customer service by providing a high touch National Contact Center, cutting-edge technology, fun and upbeat marketing, and business coaching that adds real value.

In a nutshell, our vision is to be a franchisee-friendly company, empowering entrepreneurs to deliver exceptional services to their communities.

What are our roots? It all began in August 2020, when our flagship franchise, MaidPro, partnered with The Riverside Company (a private equity sponsor). Since then, we've been moving at a rapid speed growing both organically and through acquisitions. Today, we are 10 brands strong, supporting MaidPro, Men in Kilts Window Cleaning, PestMaster, USA Insulation, Plumbing Paramedics, Heating & Air Paramedics, Sir Grout, Granite Garage Floors, Mold Medics and Miracle Method. Our strategy is to keep adding great-performing brands to our portfolio, so we're not slowing down. We're headquartered in Cleveland, Ohio, but really, we're all over the map, with more than 400+ franchise locations across North America.

COMPANY CULTURE

Who are we? We are a collection of entrepreneurs, out-of-the-box thinkers, hospitality minded innovators. We thrive in a fast-paced, high-energy environment and we are steadfastly committed to adding value to everything we do.

Who do we want on our team? We look for people who are natural learners, passionate about their careers and love to help businesses grow.

Why work here? We provide a fun place to work where people are nice, learning is continuous, individuality is respected, and your cutting-edge ideas are welcomed. At the same time, we're straight shooters. We support each other but we also challenge each other. You will be challenged every day, but it will be the best job you ever had.