Financial Aid Advisor

Department Contact: Dénise Rodriguez-Strawn, View email address on click.appcast.io

Internal or External Search: External - Open to all applicants

Advertising Summary: Travel Requirements: Occasional travel and participation in in-person events may be required to support student and program success.

Location Preference: Candidates residing in New Mexico are preferred but not required. This remote position may be performed from most U.S. locations with a dedicated, distraction-free workspace and reliable high-speed internet access.

Work Eligibility: This position is not eligible for employment in CA, CO, IN, NJ, NY, OH, OR, PA, WA, or MN.

New Mexico State University Global Campus seeks three Financial Aid Advisors, Univ. to serve as the primary resource for financial aid eligibility, compliance, and funding opportunities while providing guidance on federal, state, institutional, and private aid programs, reviewing applications, determining eligibility, assisting with appeals and academic plans, and supporting student success.

Position Details

Position Title: Financial Aid Advisor

College/Division: NMSU Global Campus

Department: 440100-NMSU GLOBAL

Location: Remote

Offsite Location (if applicable): Alternative Work Arrangement may be an option.

Target Hourly/Salary Rate: $43,908.80; Commensurate with Experience.

Appointment Full-time Equivalency: 1.0

FLSA Status : Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule:

Job Duties and Responsibilities: Provides NMSU Global Campus support and guidance as a student's single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work study, and state, institutional and private scholarships. Follows federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Acts as an NMSU Global Campus advisor to students, potential students and families, enforces regulations and policies, serves on appeal committee, creates academic plans for students with Satisfactory Academic Progress (SAP) issues and recommends solutions on how to improve their status. Effectively presents federal, state and scholarship aid information to individuals, small and large groups. Leads policy research, implementation, documentation, and training of entire NMSU system.

Qualifications

Required Education and Experience: Associate's Degree + 2 years of relevant experience or a Bachelor's degree.

Equivalent Qualifications:

Preferred Qualifications: Experience with adult and online learners.

Experience working in fast-paced financial aid and student service environments

Technical Connectivity Requirements:

For roles that use call systems or provide synchronous support, employees must maintain a stable, low-latency internet connection capable of supporting continuous voice communications without interruption. Wired Ethernet is strongly preferred due to its reliability and call quality. Equivalent wired or business-grade connections may be acceptable if they meet all performance and stability requirements. These requirements are subject to reasonable accommodation in accordance with applicable law. Consumer Wi-Fi-only connections (without a hardwired device connection) are not accepted.

Special Certification/Licensure:

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.