Front Desk Assistant (Contractual) (Administrative Assistant II)

Front Desk Assistant (Contractual)

The primary function of the Front Desk Assistant (Contractual) is to perform administrative duties and provide clerical support to the Human Resources Team. These tasks include (but are not limited to) handling telephone calls, facilitating customer service activities, distributing mail, typing, and providing administrative assistance to other departments during special projects. The Administrative Assistant II works under the general supervision of a leadership position within the Human Resources Team.

Essential Duties

• Answer and transfer calls on a multi-line phone system and greet visitors.
• Provide information and direct callers/visitors to proper personnel, as well as screen telephone calls and direct visitors to the secure areas of Court Administration
• Maintain a safe and clean reception area.
• Send correspondences to relevant stakeholders.
• Track Attendance of various human resources events.
• Create new employee authorization forms.
• Maintain and update reports and binders.
• Assist with services provided to the general public.
• Type documents, maintain calendars and process mail.
• Resolve issues and process sensitive/confidential documents.
• Provide clerical assistance to the Americans with Disabilities Act (ADA) Coordinator.
• Deliver to and retrieve documents from relevant departments and courthouse partners.
• Establish a working relationship with judges, court personnel, attorneys, law enforcement, social services, witnesses and the general public.

Minimum Qualifications / Knowledge, Skills & Abilities

High School Diploma (or GED) and a minimum of one year of college or vocational school education in office skills, computer or closely related field; plus a minimum of two years related experience. Relevant experience and/or education may substitute for the recommended minimum qualifications on a year-for-year basis.

Knowledge, Skills and Abilities:

• Knowledge of the legal system, specifically dependency and family court divisions.
• Knowledge of the rules of English grammar, spelling, punctuation.
• Ability to work within deadlines to complete projects and assignments.
• Proficient in Microsoft Word, Outlook and Excel.
• Ability to prioritize work and communicate effectively verbally and in writing.

Additional Information

During the Application Process please upload the following ATTACHMENTS if applicable:

• Proof of education
• Proof of certifications/licenses

Notice:

Incomplete applications will not be considered. Applications must be received until the position is filled. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate against any of the protected classes.

If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number View phone number on click.appcast.io at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call "711."