Patient Registration Representative

Job Overview: Pay Range: $18.81hr - $23.81hr Requirement/Must Have: Strong computer proficiency and technical aptitude. Excellent data entry and administrative skills. High attention to detail and accuracy. Strong organizational and time management skills. Effective written communication skills. Ability to work independently in a fast-paced environment. Self-motivated and dependable. Associate's degree or equivalent in a related field. 2-4 years of experience required. Responsibilities: Gather and verify patient data and perform data entry. Collect missing information from external customers including hospital staff and doctor offices. Review and evaluate patient and event information received, gathering additional data to determine if events should be forwarded to the Complaint Department. Perform peer auditing of Implant Patient Registry (IPR) data. Sort and organize incoming mail by date. Print and mail Implant Patient ID cards. Respond and answer basic patient registry questions. Participate in projects and identify potential improvement opportunities to optimize processes for supervisor review. Develop a solid understanding of team processes and systems within the first 90 days. Achieve proficiency in handling standard workflows independently. Contribute to backlog reduction and productivity goals. Nice to Have: Experience in healthcare, biotechnology, or other regulated industries. Familiarity with medical terminology. Previous experience in office administration or customer service. Skills: Ability to type 55 wpm accurately. Proficiency in MS Office Suite. Strong verbal and written communication skills. Excellent interpersonal relationship skills. Knowledge of complaint, HIPAA, and GDP regulations. Basic knowledge of medical terminology. Good problem-solving skills. Ability to manage confidential information with discretion. Ability to interact professionally with internal customers. Ability to work in a team environment, including inter-departmental teams. Ability to provide feedback in a professional, direct, and tactful manner. Qualification And Education: Associate's degree or equivalent in a related field. 2-4 years of relevant professional experience. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.