Guest Services Representative
OCI Hospitality
Job Type
Full-time, Part-time
- Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
- Registers and processes guests upon arrival and departure
- Demonstrates?telephone courtesy and professionalism??
- Attentively listens to guests and anticipates any additional needs or concerns
- Maintains clean and professional appearance of?public areas and hotel office??
- Uses appropriate?selling techniques to maximize?revenue and occupancy?
- Ensures all guest accounts are complete and accurate
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Complies with the hotel's standard operating procedures and policies
- Assists in monitoring and?upholding procedures for safety of guests and hotel team members?
- Processes departmental reports
- Assists team members and other departments as needed to contribute to operational efficiency
- Delivers amenities and general assistance to guests as requested
- Performs additional responsibilities as assigned by leadership
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Services Representative in Duluth, MN vacancy
$15.75 - $16.25 per hour
...Guest Service Agent Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to develop your customer service expertise...SuggestedFull timeTemporary workPart timeLocal areaShift workAfternoon shiftLeisure Hotels and Resorts
Duluth, MN22 hours ago- ...equipment repair, groundskeeping, and general building upkeep, guest room appliances general upkeep, bathroom functionality upkeep.... ...addressing plumbing or electrical issues Provide snow removal services during winter months to keep pathways and parking areas safe and...Suggested
Titanium Partners LLC
Duluth, MN2 days ago - ...hotels and restaurants Summary: Provides customer service to guests of hotel by performing the following duties. Essential... ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully...SuggestedLocal areaShift work
Kinseth Hospitality Company
Duluth, MN1 day ago $16 per hour
...Job Description Job Description Pay: $16.00 per hour Job description: Come Join Our Team as a Guest Service Representative! The Holiday Inn Duluth Downtown has immediate openings for Guest Service Representatives to work at our hotel’s Front Desk. We are...SuggestedHourly payFull timePart timeWork at officeLocal areaImmediate startShift workWeekend workDay shiftAfternoon shift- ...the highest standards, providing a seamless experience for our guests. If you enjoy working in a fast-paced environment and take pride... ...benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week. Paid Time...SuggestedFull timeTemporary workPart timeShift workNight shift
Pier B Resort
Duluth, MN2 days ago $17 per hour
...area, looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!...Hourly payLift Bridge Lodge, Ascend Hotel Collection
Duluth, MN2 days ago$17 per hour
...We're in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate...Hourly payWizeHire
Duluth, MN2 days ago$17 per hour
...area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets...Hourly payLift Bridge Lodge
Duluth, MN22 hours ago- Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and compassionate individuals who share our vision and work together to ...Local area
Yona Solutions
Duluth, MN2 days ago - Job Overview The Pillars of Hermantown is Ebenezer's newest managed senior living community in northern Minnesota, near Duluth. We offer Independent Living, Assisted Living and Memory Care options with 105 total apartments near major crossroads and amongst beautiful...Full timeTemporary workRelocation package
Fairview Health Services
Duluth, MN22 hours ago - Overview The Housekeeper is responsible for maintaining cleanliness within the facility, including resident/patient rooms, public and resident restrooms, and shower and bathing areas by following policies/procedures and infection control guidelines. Responsibilities Completes...Casual work
St. Gabriel's Community
Duluth, MN2 days ago $15.5 per hour
...you become a member of its global community. A rich history of service, the Sheraton brand began in 1937 and is considered a legacy in... ...belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're...Temporary workPart timeLocal areaShift workWeekday workSheraton Duluth Hotel
Duluth, MN16 hours ago- ...organizes, and maintains housekeeping carts and equipment. Greets guests in warm, friendly manner. Ensures key control and security... ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully...Full timePart time
Kinseth Hospitality Company
Duluth, MN1 day ago $21.5 per hour
...health insurance reimbursement plan, 401k, opportunity for CEUs, and paid time off What will I be doing? Provide cleaning services including light housekeeping, laundry, meal preparation, grocery shopping, and assist with appointment arrangements. Promote...Hourly payLive outFlexible hoursAccurate Home Care
Duluth, MN1 day ago$18 per hour
...overnight position with a team of true professionals, apply today! Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as...Hourly payFlexible hoursNight shiftLift Bridge Lodge
Duluth, MN3 days ago$15 - $16 per hour
...We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules... ...career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working...Hourly payExtra incomeFull timePart timeSeasonal workFlexible hoursNight shiftEdgewater Hotel & Waterpark
Duluth, MN2 days ago$15 - $16 per hour
...We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules... ...career growth. We hire friendly employees who provide quality service. Responsibilities: Closing reports at the end of each...Hourly payExtra incomeFull timePart timeSeasonal workFlexible hoursNight shiftZMC Hotels
Duluth, MN1 day ago- ...Responsibilities Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge all...Full timeShift work
Edgewater Hotel Company
Duluth, MN3 days ago $15 per hour
...Job Title It's time to clean! Replenishing supplies in guest rooms, changing linens, and disinfecting are some of the responsibilities... ...constantly moving, and able to lift 20 pounds. Strong Guest Service Skills Must have attention to detail and be customer service...Hourly payFull timeWork at officeShift workZMC Hotels
Duluth, MN3 days ago$16 per hour
...you become a member of its global community. A rich history of service, the Sheraton brand began in 1937 and is considered a legacy in... ...belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're...Temporary workPart timeImmediate startShift workDay shift2 days per week3 days per weekWeekday workSheraton Duluth Hotel
Duluth, MNmore than 2 months ago$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Duluth, MN3 days ago- ...the resort such as laundry, store, serving meals in our dining room and helping in the kitchen with dishes. Our resort consists of 24 guest cabins that vary from 6 bedrooms to studio units. The cabins are typically rented for 7 nights and turn on Saturdays. Early evening...Flexible hoursNight shiftDay shiftAfternoon shiftEarly shift
CoolWorks.com - Jobs in Great Places®
Duluth, MN2 days ago $60 - $76 per hour
...Practice Regulatory Requirements Quality Assurance Customer Service Personnel Management Inventory Management Financial... ...outcomes and differentiate CVS from competitors The above represents a summary of the functions of a Staff Pharmacist. Additional...Hourly payFull timeTemporary workOak St. Health
Duluth, MN3 days ago$60 - $76 per hour
...Practice Regulatory Requirements Quality Assurance Customer Service Personnel Management Inventory Management Financial... ...outcomes and differentiate CVS from competitors The above represents a summary of the functions of a Staff Pharmacist. Additional...Hourly payFull timeTemporary workLocal areaCVS Health
Duluth, MN7 days ago$20.2 - $30.09 per hour
...emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (***) ***-****. Job Location: Building B - St Marys Medical Center Shift Rotation: Day/Eve/Night Rotation (United States...Work experience placementWork at officeWork from homeFlexible hoursShift workNight shiftDay shiftEssentia Health
Duluth, MN2 days ago- ...Join an established industry player as a Host, where you will be the first point of contact for our guests. This role is all about creating memorable experiences, from welcoming guests with a smile to ensuring they feel valued throughout their visit. With a commitment...Flexible hours
Red Lobster
Duluth, MN2 days ago - ...following. Other duties may be assigned. • Meet and greet hotel guests and answer questions and inquiries. • Puts away weekly... ...PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform...Shift work
Home2 Suites
Duluth, MN3 days ago $15.16 - $17.24 per hour
...great first impression by displaying a friendly demeanor and escorting Guests to tables. You will also take reservations with a wait list when necessary. This role is a part of the Front of House service team so, great customer service skills are a must. Must be 17 or...Hourly payFlexible hoursRed Robin International
Duluth, MN3 days ago$12 per hour
...family and happiness.As an Applebee's Host/Server Assistant, you will greet our guests at the door with a warm welcome and a smile. You will assist our servers in providing exceptional guest service and maintain the overall guest flow of the restaurant. You will work hard,...Hourly payDaily paidFlexible hoursShift workHunter Super Techs - TurnPoint
Duluth, MN3 days ago$11.41 - $13.75 per hour
...) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build critical skills... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hoursDarden Concepts
Duluth, MN2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Representative. Be the first to apply!
