Usability Researcher

Payrate $55.00- $60.00/hr. Summary Help drive human‑centered strategy, help set product direction, and contribute directly to ongoing product development by integrating insights about human behaviors, attitudes, practices, and norms. In this role, you will leverage your skills in evaluative and foundational research to guide near and long‑term product strategy. You will work closely with UX designers, product managers, engineering, and data science to ensure that we are addressing the most critical user needs and opportunities. Responsibilities Design, execute, and analyze research, both qualitative and quantitative, to deliver insightful and actionable results. Continuously inform a product roadmap using customer data—identifying gaps and customer pain points as well as potential delighters—to guide both short‑term and long‑term product strategy. Perform ongoing UX Health studies to evaluate whether design‑built experiences are ready for release to engineering. Communicate research findings in clear and compelling ways to all levels of the product team, explaining methodology, insights, and recommendations. Land impacts broadly from your customer‑focused knowledge by working across engineering, design, and marketing disciplines. Skills 4+ years of relevant domain experience within the technology sector. 4+ years of experience in research methods that influence both product direction and detailed experience design. Hands‑on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting. Eagerness to learn about user audiences, their behaviors, context(s), and motivations across all phases of the customer lifecycle and user journey. Strong empathy for users while balancing the vision and constraints of stakeholders. Experience working in a fast‑paced environment that requires independent time management, task prioritization, and flexibility. Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail‑oriented, and delivering results in a highly organized manner. Experience building strong collaborative relationships with peers and stakeholders. High‑quality portfolio review presentation required to interview for this role, demonstrating strategic research experience, rationale for methodologies chosen, and communication skills. Education/Experience Bachelor’s degree in marketing or equivalent training required. 4–6 years of related experience required. #J-18808-Ljbffr Aditi Consulting