Associate Account Manager - North Eastern US - Arbutus Medical

Associate Account Manager

Arbutus Medical Inc. is a privately held ISO13485 medical device company headquartered in Vancouver, Canada. Arbutus Medical is a medical device innovation engine that streamlines surgical inefficiencies for the good of patient care. The company is currently focused on improving the standard of care for simple orthopaedic trauma procedures commonly performed in hospital Emergency Rooms (ERs). Its two leading products are TrakPak, a procedure kit that streamlines bedside skeletal traction, and Digit Revision SwiftKit, a procedure kit that streamlines revision amputations of fingers and toes. In addition, the company has made one of its patented platforms, (DrillCover Technology, which adapts DEWALT drills for surgery) available at accessible price points around the globe. The company's products have regulatory clearances from the U.S. Food & Drug Administration (FDA) and Health Canada, and have been used by customers in 40 countries, enabling an estimated 130,000 surgeries to date.

We are growing our commercial team and are hiring multiple Associate Account Managers across the South Central and South East regions. This role is ideal for someone who is energized by relationship-building, thrives in fast-paced environments, and is excited to support surgeons, clinical teams, and customers in the field.

As an Associate Account Manager, you will play a hands-on role supporting customer accounts, driving product adoption, assisting with clinical education and training, and helping expand our presence within key healthcare systems and hospitals. This is a high-growth opportunity for individuals looking to build a long-term career in medical device sales and commercial leadership.

Your primary objectives will be to help ensure the health of our current customers within the region, and to ensure the initial success of new customers. You will also run our trade show playbook and represent Arbutus at events, lead on-site hospital implementations to ensure high utilization from day one, maximize account penetration by helping to sell additional products, and leverage relationships to obtain referrals to new accounts.

We are reinventing how surgery is done Outside the OR, starting within the ER, where surgeons struggle with 1M+ bedside procedures a year due to outdated workflows. We're building the market's first portfolio of procedure kit "grab bags" to streamline these procedures, and have launched two FDA-cleared products to date, TrakPak (to streamline bedside skeletal traction) and SwiftKit (to streamline treatment of fingertip trauma). These are two truly differentiated products that solve practical workflow problems, saving up to 45 min/patient, helping hospitals win back resources and keep staff happy, while improving quality of patient care. We are already in 95+ U.S. hospitals (including more than 20% of all Level 1 Trauma Centers), have a high double-digit growth rate, and are backed by a deep roster of Canadian healthtech investors. Entering 2026, we are ready to accelerate product development and scale up US sales and medical education to set a new standard of care in our target procedures.

Arbutus Medical is committed to making diversity, equity, and inclusion part of everything we do, from how we build our products to how we build our workforce. If this resonates with you, please apply even if you don't feel like you "check all the boxes." Also, let us know if we can provide any specific accessibility considerations throughout the interview and candidate screening process.

Our salary budgets are designed using comprehensive market data and to reflect the range of skills and experience we need for the position and allow room for growth. For experienced individuals we typical hire at the mid-point of the band. The top portion is reserved for employees who demonstrate sustained high performance and impact at Arbutus. Those who are new to the role may join below the mid-point and develop their skills overtime. The final offer amount for this role will depend on applicable skill set of the candidate.