Manager - Client Services

Infosys Financial Services is seeking an Engagement Manager, Alliances to drive strategic partnerships across the Capital Markets technology ecosystem. This role will lead relationships with key industry partners including Murex, Eagle Investment Systems (BNY), Broadridge, SimCorp, GoldenSource, Asset Control, Adenza/Calypso, Bloomberg, and other strategic platform providers. Working closely with Financial Services Sales, Client Partners, Domain Consulting Group (DCG), Infosys Consulting, Service Lines, and partner organizations, the incumbent will build and execute alliance strategies, develop joint go-to-market motions, create differentiated industry solutions, and generate measurable pipeline and revenue growth. The ideal candidate combines Capital Markets domain expertise, alliance management experience, business development capabilities, and strong executive stakeholder management skills.

Role Description

Strategic Partner Management

• Develop and manage executive-level relationships with strategic Capital Markets technology partners.
• Serve as the primary Infosys alliance lead and single point of contact for assigned partners.
• Define and execute annual joint business plans, governance models, growth targets, and strategic initiatives.
• Lead executive reviews, quarterly business reviews (QBRs), and joint planning sessions.
• Identify and pursue partnership expansion opportunities spanning advisory, implementation, modernization, managed services, and platform-led transformation initiatives.

Go-to-Market Development

• Build and execute joint go-to-market strategies and sales plays with partner organizations.
• Develop differentiated Capital Markets solutions leveraging Infosys capabilities and partner platforms.
• Collaborate with Marketing and Industry teams on events, webinars, thought leadership campaigns, analyst engagement, and partner ecosystem programs.
• Enable Infosys sales teams with partner-specific messaging, collateral, value propositions, and competitive positioning.

Opportunity Origination & Revenue Growth

• Work closely with Financial Services sales leaders, Client Partners, and account teams across North America.
• Drive pipeline generation and influence revenue through partner-led and joint pursuits.
• Identify whitespace opportunities within strategic client accounts.
• Facilitate executive introductions between Infosys, alliance partners, and clients.
• Track and report alliance-driven pipeline, bookings, and revenue contribution.

Solution Incubation & Innovation

• Collaborate with Infosys Consulting, Domain Consulting Group, and Technology teams to address emerging client challenges.
• Develop innovative Capital Markets solutions leveraging partner platforms and Infosys assets.
• Support Centers of Excellence (CoEs) around strategic Capital Markets platforms.
• Drive AI-enabled, cloud-enabled, and platform modernization initiatives across front-, middle-, and back-office functions.
• Coordinate demonstrations, proof-of-concepts, accelerators, and reusable solution assets.

Internal Stakeholder Management

• Partner closely with Sales, Client Partners, Infosys Consulting, DCG, Service Lines, Delivery Teams, Product Capability Teams, Marketing, Legal, Finance, Procurement, and Contracting functions.
• Align internal investments and capability development initiatives with strategic partner priorities.
• Support recruitment, certification, and alliance capability-building programs.

Market & Industry Leadership

• Maintain deep understanding of Capital Markets technology trends, partner portfolios, and the competitive landscape.
• Monitor partner strategies, acquisitions, product roadmaps, and market developments.
• Represent Infosys at industry forums, partner conferences, and Capital Markets events including Sibos, FIA, SIFMA, InvestOps, and ISITC.
• Contribute to thought leadership around Capital Markets transformation, digital platforms, and ecosystem-driven growth.

About Infosys Financial Services

Infosys Financial Services partners with leading banks, capital markets firms, asset managers, wealth managers, insurers, and financial infrastructure providers globally to accelerate business transformation through digital innovation, AI-driven modernization, cloud adoption, and platform-led solutions. With deep domain expertise and a robust partner ecosystem, Infosys enables clients to improve operational efficiency, enhance customer experience, manage regulatory complexity, and drive sustainable growth across the financial services value chain.

Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 12+ years of experience in Financial Services, Capital Markets, consulting, alliance management, business development, or technology partnerships.
• At least 5 years of experience working with Capital Markets products, platforms, alliance ecosystems, or strategic technology partnerships.
• Demonstrated experience with platforms such as Murex, Eagle Investment Systems, SimCorp, Broadridge, Calypso/Adenza, GoldenSource, Asset Control, Bloomberg, or similar Capital Markets solutions.
• Proven track record of creating pipeline, influencing revenue growth, and developing strategic partnerships.
• Experience engaging and building relationships with executive and CXO-level stakeholders.
• Strong business development, consultative selling, stakeholder management, and strategic planning experience.
• Excellent communication, presentation, negotiation, and relationship management skills.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• Strong understanding of one or more Capital Markets domains: Asset Management, Wealth Management, Capital Markets Operations, Front-to-Back Trade Lifecycle, Investment Accounting, Reference Data Management, Risk & Regulatory Reporting, Post-Trade Processing, and Securities Services & Custody.
• Experience developing and executing alliance-driven GTM programs.
• Global Delivery Model experience.
• Strong knowledge of Capital Markets technology providers and the market infrastructure ecosystem.
• Experience building business cases, partnership strategies, and executive presentations.
• Demonstrated success in cross-functional leadership and ecosystem management.
• Experience driving AI, cloud modernization, and platform transformation initiatives.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.