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Forecasting & Scheduling Specialist - Contact Center

Navitus

Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, and reporting to meet service level commitments. The role involves troubleshooting WFM systems, data validation, and producing analytic reports to drive staffing efficiency. The ideal candidate will have a minimum of four years in a contact center with one year in workforce management, strong analytical skills, and the ability to collaborate across teams. #J-18808-Ljbffr Navitus

Vacancy posted 3 days ago
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