RDC Product Returns Technician

Return Processing Specialist

Under general supervision, receives and processes returns. Repairs products for return to inventory as saleable goods whether as used or with warranties. Verifies and processes returns; performs visual inspections of products and minor repairs on finished goods. Coordinates the scrapping process and any related recycling initiative. Unloads incoming shipments; accurately receives and puts away finished good and parts; picks, checks, and loads customer orders. Maintains the cleanliness, orderliness and safety of all areas of the RDC. Follows all safety rules, quality standards and standard operating procedures. Supports maintaining warehouse for order and safety. Assists in maintaining compliance in accordance with Lennox policy and DC Manager's instruction.

Requires a high school diploma or an equivalent combination of education and experience. Requires at least 3 years related experience. Freon/Refrigerant recovery license or equivalent required. HVAC experience preferred. Working knowledge of warehousing, inventory, parts, logistics and distribution. Computer literate. General maintenance. Able to work with electronic tools for inventory management. Able to move up to 50 pounds. Able to recognize equipment and parts locations and prioritize products accordingly. Detail orientation and accuracy. Able to maintain high service and product quality standards while under pressure. Understands seasonally driven business.

Compensation: This is an hourly non-exempt role. The starting pay range for this role and market is between $26.53 and 34.80/hour. Factors that may affect starting pay include geography/market, and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible to earn overtime when they work more than 40 hours in a week (or as otherwise required by state law).

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 10 days paid time off, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.