IT Specialist

Job Description

Job Description

A growing, well-established Atlanta area service company is hiring its very first dedicated IT employee. For years, technology needs have been handled informally by a company owner alongside occasional help from outside vendors. Now the organization is ready to bring that function in-house, and they need someone who can walk in, take ownership immediately, and shape what the department becomes over the next several years.

You won't be maintaining someone else's system. You'll be building it.

Why This Role Is Different

Most IT jobs ask you to fit into an existing structure. This one doesn't have one yet. You'll be the sole IT function at first, with a clear path to hire and grow a team as the company scales over the coming years. If you've ever wanted to design an IT department the way you think it should work, rather than patch together someone else's decisions, this is that chance.

A Typical Week Might Include

• Getting a new hire's phone, accounts, and laptop ready to go (this happens most months, and some months bring 4 or 5 new hires at once)
• Fielding help desk requests from office staff and troubleshooting whatever comes up
• Keeping an eye on the mobile device fleet: repairs, replacements, retirements, and inventory
• Working with the company's outside managed services partner on network issues, firewalls, and connectivity
• Chipping away at a company wide migration from Google Workspace to Microsoft 365
• Documenting processes and asset records as the department takes shape

What You Bring

• At least 3 years in hands-on IT support, endpoint administration, or MSP work
• Real experience with Microsoft 365, ideally including a Google Workspace to Microsoft 365 migration
• Comfort managing Apple devices through an MDM tool (Jamf preferred, Intune or similar also fine)
• A working grasp of small office networking: firewalls, switches, wireless access points
• The independence to make calls without a playbook, since you'll be writing it
• Strong documentation habits and the communication skills to work with both technical and non-technical people
• This isn't an entry-level seat. Candidates should already have opinions about how a well-run IT function should operate.
• Based in the Atlanta metro area and able to be on-site most days

Bonus Points For

• A degree in IT, Computer Science, or a related field
• Jamf certification or an Apple IT support credential
• Familiarity with Entra ID, Okta, or similar SSO tools
• CompTIA A+ or Network+
• Experience in field service, construction, or a skilled trades environment

The Long Game

The first six months are about stability: getting new hires set up quickly, fielding day to day tech issues, and taking the IT workload fully off the owner's plate. From there, the runway opens up. The goal is to grow this into a full department within about five years, and whoever takes this role now will have shaped how that department looks from the very beginning.

Quick Facts

• Schedule: Monday through Friday, standard business hours, no on-call
• Setup: Hybrid, primarily on-site, with flexibility for one remote day a week
• Benefits: Health coverage, PTO, 401(k), plus a companywide bonus program launching later this year
• Team: Roughly 70 employees company wide, casual and supportive culture, free lunch for on-site staff