Universal Banker
ESL All Companies
Universal Banker
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
ESL is currently seeking Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.
As a Universal Banker at ESL you will:
- Create a positive face to face member experience
- Build long lasting relationships with members
- Work in both a Teller or Relationship Banker position depending on branch needs
- Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
- Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions
- Educate and Refer a variety of products and services to members
- Assist members with accounts, loans, fraud and maintenance
- Learn about the banking and finance industry
- Gain exposure to career opportunities at ESL
ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. This position is flexing and floating to Westside/Central Districts or Eastside/Central Districts until placement is made at one branch. You will be eligible to receive a $160.00 car allowance at the conclusion of the month.
Qualifications:
- One year in sales/service in the financial services, retail, professional services worker industries
- High School diploma or High School equivalency diploma required
- Strong communication, problem solving and decision making abilities
- A high degree of flexibility to support branch needs
- Proficient in building customer and peer relationships
- Proficient in PC applications
- Prior Sales Experience preferred
- Understanding of banking products and services preferred
- Notary preferred; if not obtain within 12 months of filling role
- Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
- Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.
ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.
We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
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