Field CTO

Field CTO

Remote

#GetThereFirst

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.

Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

Join Us in the Fight Against Cyber Threats!

This is the senior technical voice of our sales motion, a hybrid of principal-level sales engineering and field CTO. You bring the technical depth to win complex managed-services deals and the strategic altitude to earn architecture-level trust with senior technology and security leaders. You own the technical case throughout the sales cycle, represent Digital Hands as a credible technical authority in the market, and partner with our Field CISO and advisory practice to turn strategic conversations into engagements. This is a unique, rewarding role by design. You are as comfortable whiteboarding a SOC integration with a security architect as you are framing a multi-year posture strategy with a CTO. You sell managed outcomes and security posture, not products.

This is a remote role in the eastern or central U.S time zones.

What You'll Do

Lead the Technical Sale

• Run technical discovery to map customer environments, gaps, and requirements to Digital Hands' managed services and the USPM framework.
• Architect and document solutions that connect our SOC, detection and response, and advisory capabilities to the customer's stack and delivery model.
• Own proofs of value, pilots, and technical validation through to the technical close.
• Lead technical responses to RFPs, RFIs, and security questionnaires with accurate, persuasive content.
• Partner with account executives and channel managers to shape deal strategy and advance opportunities.

Serve as Field CTO (Strategic Technical Advisor)

• Earn architecture-level trust with CTOs, CIOs, enterprise and security architects, and CISOs on strategic and complex accounts.
• Bring a credible point of view on where security is heading, including identity security and agentic-AI governance, exposure management, cloud, and automation, and translate it into what it means for the customer.
• Represent Digital Hands as a technical authority in the market through speaking, workshops, and thought leadership that build the USPM story.
• Partner with the Field CISO to pair executive and technical trust on the accounts that need both.

Enable the Channel and Partner Ecosystem

• Support co-sell motions through joint calls, technical workshops, and solution design.
• Enable partner sales engineers on positioning, differentiation, and reference architectures.
• Build and maintain technical enablement assets for the partner ecosystem.
• Act as the technical liaison between partners and internal advisory and operations teams.

Support Delivery and Advisory Engagements

• Own a clean handoff from pre-sales into onboarding and service delivery, staying engaged through implementation.
• Partner with the Field CISO and the advisory practice to help deliver initial assessment engagements, bringing the technical depth to translate findings into architecture and roadmap.
• This role supports delivery; it does not own ongoing technical account management, adoption, or retention.

Shape Service Evolution

• Feed voice-of-customer insight into service architecture, delivery standards, and differentiation.
• Contribute to playbooks, reference architectures, and technical positioning that sharpen how Digital Hands goes to market.

What You Bring

• 8+ years in cybersecurity, with senior pre-sales, solutions architecture, or field-CTO-type experience at an MSSP, MDR provider, or security vendor.
• Deep fluency in security operations: SOC workflows, threat detection and response, SIEM, and EDR/XDR, along with identity security and managed-services delivery models.
• The range to hold the room at two altitudes, whiteboarding architecture with engineers and framing strategy with executives.
• A track record leading RFP responses and proof-of-value engagements, and supporting both direct and channel/partner sales.
• Familiarity with the channel ecosystem (VARs, distributors, MDF, co-sell programs).
• Clear, persuasive communication with both technical practitioners and business leaders.

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at View email address on click.appcast.io.

Digital Hands participates in the U.S. Government's E-Verify program to determine employment eligibility. In compliance with the federal government, all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify, please visit dhs.gov/e-verify.

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