Lobby Ambassador
Prosegur Security USA
Job Title
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.
Job Details
Schedule: Monday–Friday, 08:00AM – 4:00PM
Duties and Responsibilities:
- Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
- Interact with clients, visitors, employees, and the public in a professional manner.
- This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.
- Must be able to frequently prepare written reports and logs in neat, legible handwriting
- Manage security services and related operations including preparation of post orders, staffing, scheduling, payroll, supervision and training at an assigned site.
- Provide leadership and guidance to a team of security officers, ensuring effective performance and adherence to protocols.
- Must be able to read and understand all operating procedures and instructions
- Advanced computer skills to utilize innovative, access control technology at client-specific sites
- Ability to handle both common and crisis situations at the client site, calmly and efficiently
- Respond to emergencies, investigate disturbances, and help ensure the safety and security of people and property.
Physical Requirements:
This position requires significant physical activity throughout the shift. Officers must be able to:
- Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1–2 miles per shift)
- Frequently climb stairs, ramps, or ladders as required by site patrol routes
- Work indoors and outdoors in varying weather conditions
- Maintain alertness and situational awareness during all patrols
- Occasionally lift and/or move up to 25 pounds
These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.
Qualifications:
- 18+ years of age
- CA Security Guard Card
- Minimum 1 year security experience required.
- High School Diploma or GED required.
- Excellent written and verbal communication skills in English.
- Clean driving record and valid driver license
- Capable of following complex instructions
- Strong interpersonal skills
- Willingness to participate in the company's screening process, including drug screen and background investigation.
- Knowledge of security operations and procedures
Certification Requirements
- Security License, Level I, Level II, Level III
Education Requirements
- High School Diploma
Additional Information / Benefits
- Paid Holidays
- 401K/403b Plan
- Short Term Disability
- Dental Insurance
- Paid Vacation
- Long Term Disability
- Paid Sick Days
- Vision Insurance
- Medical Insurance
- Life Insurance
The following screenings are required:
- Criminal Background Check
- Motor Vehicle
- Drug Screen
- Day shift
- Monday–Friday: 8:00am-4:00pm
The following shifts are available:
$58.4k
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