Hospice Psychosocial Clinical Manager

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries. Goodwin Living Is Proud To Be Recognized As a Top Workplace In The Greater Washington, D.C. Region By The Washington Post Every Year Since 2019 — And Now Nationally By USA Today. Since 2022, We’ve Also Been Annually Recognized As One Of The Top 100 Employers For Interns By The Top Virginia Employers For Intern Awards. These Honors Are Based Entirely On Feedback From Our Team Members, Gathered Through An Annual Third-party Survey. Here’s What They Say Makes Us Stand Out Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. Salary : $48 About The Position The Hospice Psychosocial Clinical Manager leads psychosocial services that support the emotional, social, spiritual, and practical needs of patients and families. The manager supervises assigned social work, spiritual care, and bereavement staff; supports coordinated, individualized care; and promotes staff development and quality improvement. The role includes direct patient and family support, helping cover bereavement services, filling in for other clinical managers, and other duties as assigned. Job Duties Psychosocial leadership and patient care Supervise assigned team members, coordinate schedules and caseloads, arrange coverage, and monitor visits and documentation to support timely services and manageable workloads. Participate in hiring, orientation, competency assessment, performance evaluations, coaching, and corrective action. Arrange discipline-specific clinical supervision by appropriately qualified professionals. Oversee psychosocial assessments and care plans addressing patient goals, caregiver stress, coping, family dynamics, financial concerns, cultural needs, and available support systems. Provide social work visits and patient or family support during vacancies, absences, urgent needs, or increased census, within professional qualifications and scope of practice. Participate in interdisciplinary group (IDG) meetings, lead family conferences as needed, and coordinate advanced care planning, community resources, care transitions, and placement support. Partner with chaplains and other clinicians to address spiritual needs, family conflict, ethical concerns, and safety risks while respecting individual beliefs, preferences, and choices. Bereavement support and coverage Assist with bereavement services and provide coverage during staff absences, vacancies, increased workload, or other operational needs, as assigned. Complete or support grief and bereavement risk assessments, individualized follow-up plans, condolence calls, family outreach, and timely documentation. Provide grief support and counseling within professional scope and competency; assist with support groups, educational resources, memorial services, and community referrals. Identify elevated bereavement risk or urgent mental health concerns and coordinate appropriate follow-up, qualified clinical consultation, or emergency response. Maintain continuity throughout the required bereavement follow-up period, track outstanding contacts, and communicate coverage needs and unresolved concerns to leadership. Quality and operational responsibilities Support compliance with applicable hospice requirements, accreditation standards, confidentiality obligations, professional standards, and agency policies. Review records and service trends; address missed visits, overdue assessments, incomplete care plans, documentation gaps, and delayed bereavement follow-up. Participate in quality assessment and performance improvement (QAPI), incident and complaint review, survey readiness, staff education, and corrective action follow-up. Collaborate with hospice leadership on staffing, service capacity, resource use, and workflow improvements. Complete assigned reports and communicate barriers promptly. Job Requirements Master of Social Work from a program accredited by the Council on Social Work Education. Maintain licensure required for the assigned services and practice location; Licensed Clinical Social Worker preferred. At least one year of social work experience in a healthcare setting. Three years of hospice or palliative care experience and prior supervisory experience preferred. Demonstrated skills in psychosocial assessment, grief and loss, crisis response, interdisciplinary collaboration, staff coaching, conflict resolution, and electronic documentation. Ability to provide bereavement services appropriate to training and experience and to meet any additional qualifications required for assigned clinical supervision. A sampling of our many benefits! Benefits Paid Time Off Health/Dental/Vision Insurance DailyPay: Work and get paid the same day! Tuition Assistance for Career Development Student Loan Repayment Program Financial assistance with U.S. Citizenship application or DACA Renewal Tutoring for ESL, Citizenship Test & GED Staff Emergency Grants Retirement Plan- 401(k) Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth. Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning. #J-18808-Ljbffr