Sales & Service Specialist

Job Description

Job Description

WE'RE HIRING: SALES & SERVICE SPECIALISTThis Job Is Built for Closers Who Can Get Things Done.

Are you a proven salesperson who enjoys solving problems, building relationships, and getting paid for results?

Tailor Made Pest & Wildlife is looking for a Sales & Service Specialist who can identify customer needs, present effective solutions, close sales, and deliver exceptional service.

This is not an entry-level technician position.

We're looking for someone who can build trust with homeowners and business owners, educate customers on their options, and confidently ask for the sale. Top performers in this role become trusted advisors who generate revenue while helping customers protect their homes and businesses.

Many technicians focus on basic treatments.

This role is built for someone who can produce revenue and deliver results.

Top performers are able to:

• Run inspections and identify problems homeowners are willing to pay to solve

• Build genuine, professional relationships with customers

• Clearly communicate risks, recommendations, and value

• Confidently present solutions and close jobs in the field

• Deliver a 5-star customer experience that creates long-term clients

• Treat homes for common pests (ants, spiders, roaches, etc.)

• Perform exclusion work including sealing, repairs, and prevention

• Work on roofs, ladders, and in tight spaces

• Safely handle and remove wildlife when needed

• Turn every appointment into an opportunity to solve problems and generate income

This is not just a technician role—it's for someone who can sell, solve, and service at a high level.

Many enter pest control.

Only a few become trusted advisors and true revenue producers.

Are you one of them?

About the Role

Tailor Made Pest & Wildlife is hiring a Sales & Service Specialist to run inspections, sell jobs, and complete the work.

Sales experience is required.

Pest control and wildlife experience is preferred but not required.

We provide industry-leading training and will assist qualified candidates in obtaining all required licensing and certifications.

This is not just a technician role—and it's not just sales.

You are responsible for producing revenue and delivering results.

You'll be:

• In the field daily starting at 7:00 AM

• Solving real problems for homeowners and businesses

• Building relationships and earning customer trust

• Learning high-value trade skills

• Building a career, not just working a job

No pest control experience?

That's okay. We train the right person.

What You'll DoInspections & Problem Solving

• Run scheduled assessments and inspections

• Identify pest/wildlife issues, entry points, and risk factors

• Document findings with photos and notes

• Educate customers on problems, causes, and long-term solutions

Sales (In-Field Closing)

• Build rapport and establish trust with customers

• Educate customers using a structured approach (Problem → Risk → Solution → Protection)

• Present and close jobs on-site

• Offer solutions including:

  • Exclusion work

  • Wildlife trapping and removal

  • Cleanup and sanitation

  • Recurring pest control plans

• Follow up on leads and unsold estimates

• Meet or exceed sales and revenue goals

Service Execution

• Perform all sold work to company standards

• Seal homes using metal, hardware cloth, foam, and caulk

• Trap and remove wildlife safely and humanely

• Treat for pests (ants, spiders, roaches, etc.)

• Work on ladders, roofs, crawlspaces, and attics

Customer Experience

• Deliver a 5-star experience every time

• Communicate clearly, professionally, and confidently

• Build lasting customer relationships through trust and follow-through

• Educate customers on prevention and long-term protection

• Collect credit card, cash, or check payments and properly log them in the system

✅ What We're Looking ForRequired

• Proven sales experience with a track record of meeting or exceeding goals

• Strong communication and relationship-building skills

• Ability to educate customers and confidently close sales

• Professional appearance and demeanor

• Dependable (shows up on time, every day)

• Self-starter who doesn't require constant supervision

• Comfortable working outdoors and with your hands

• Physically capable of working on ladders, roofs, crawlspaces, and attics

• Competitive and motivated to earn more

• Valid driver's license with an acceptable driving record

Preferred (Not Required)

• Pest control or wildlife control experience

• Construction, roofing, HVAC, home services, or skilled-trade experience

• Experience working directly with homeowners or commercial property managers

Tailor Made Pest & Wildlife provides training and licensing assistance for candidates who demonstrate strong sales ability and a commitment to learning the industry.

Pay & Benefits

• $20–$25/hour (based on experience)

• Commission on jobs sold (high earning potential)

• Paid training

• Paid time off

• Simple IRA retirement plan

• Supplemental health benefits

• Advancement opportunities into leadership roles

Why Tailor Made Pest & Wildlife?

• Work alongside an industry leader (KPMA Board Member and nationally recognized professional)

• Be part of a fast-growing, high-performance company

• Learn a specialized, high-demand skill set

• Clear path to become a top earner or move into leadership

• Performance-driven culture with no ceiling on income

⚠️ Not a Fit If:

• You struggle with attendance

• You don't like physical work

• You avoid sales conversations or asking for the sale

• You aren't comfortable talking with customers

• You need constant supervision

Apply Now

Ready to prove what you're made of?

Apply today and show us why you're the next top performer at Tailor Made Pest & Wildlife.

About Tailor Made Pest & Wildlife

Tailor Made Pest & Wildlife is a fast-growing company based in Louisville, Kentucky. Led by a respected Board Member of the Kentucky Pest Management Association, our company is known for delivering high-level pest and wildlife solutions through exclusion, education, and long-term protection.

We don't just treat symptoms—we solve problems.

Our mission is to deliver peace of mind by diagnosing and solving pest and wildlife issues through tailored, thorough, and reliable service. We approach every situation with care, professionalism, and a commitment to do it right - every time. 

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