Senior Advisor, Branch Manager Supervisory Principal

Job Description Summary Manages the supervisory oversight of branch manager activity, ensuring adherence to firm and regulatory policies and procedures. Monitors activities of branch managers to ensure compliance with internal policies and procedures, and external regulations. Oversight activities include the review and approval of client activity for branch managers that require supervisory oversight. Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with some latitude for independent actions or decisions. Uses extensive knowledge and skills obtained through education and experience to identify, research, analyze and resolve complex issues. Essential Duties and Responsibilities Responsible for supervisory oversight of client activity and ensures adherence to firm and regulatory policies and procedures. Performs reviews of client accounts and documents that are submitted on behalf of branch managers that require supervisory oversight. Educates branch staff associates. Escalates concerns to senior management and may propose new policies or procedures regarding risk; adhering to compliance and operational risk controls in accordance with company and regulatory standards. Reviews and analyzes supervision monitoring reports and systems for suspicious/unusual patterns and follow-up with appropriate individual(s) for explanations and actions. Interfaces with business platform division supervision and/or division management associates to apprise them of any supervisory concerns regarding branch offices. Works with division supervision and/or division management to address concerns as well as to resolve any potential conflicts that may have arisen pertaining to the client accounts of branch managers. Monitors and keeps up to date with securities/advisory regulations and applies them accordingly. Interprets, applies, and recommends changes to organizational policies and procedures while adhering to compliance and operational risk controls in accordance with company and regulatory standards. Communicates with the field regarding regulatory rules and firm policy changes. Performs other duties and responsibilities as assigned. Qualifications Knowledge, Skills, and Abilities Knowledge of Comprehensive understanding of company policies and procedures and industry rules and regulations. Investment concepts, practices and procedures used in the securities industry. Financial markets and products. Skill in Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases. Preparing and delivering clear, effective, and professional presentations. Identifying the needs of customers through effective questioning and listening techniques. Handling stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude. Projecting a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment. Employing good analytical skills to be able to research and resolve problems. Establishing and communicating clear directions and priorities. Utilizing good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel. Establishing and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes. Effectively organizing, managing, tracking and completing multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment. Work independently, under minimal supervision. Ability to Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude. Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes. Project a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment. Educational/Previous Experience Requirements Bachelor’s degree (B.A.) from four‑year college or university, and a minimum of three (3) years’ experience in a financial services firm / supervision. An equivalent combination of experience, education, and/or training as approved by Human Resources. Licenses/Certifications Series 7, 9/10 or 24, 66 or 65/63 required or the ability to obtain within an established timeframe. Salary Range $75,000.00 – $90,000.00 Travel Less than 25% Workstyle Remote Compensation and Benefits The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. Equal Opportunity Employer The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #J-18808-Ljbffr 130 Raymond James Financial Services, Inc.