Freight Forwarder, Ocean Export

Summary A Freight Forwarder Ocean Export is responsible for managing the exportation of goods by ocean, including all aspects of the logistics process such as carrier booking, cargo tracking, documentation, and communication with customers and third‑party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction. Duties and Responsibilities Coordinate the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels. Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading. Track and monitor shipments, providing regular updates to customers on the status of their shipments. Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise. Collaborate with other internal departments, such as logistics, finance and operations, to ensure timely and efficient service delivery. Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws. All other duties as assigned. Educational background / Work experience Prior experience in freight forwarding, logistics or a related field is preferred. Experience in ocean exports is highly desirable. Ability to perform basic mathematical calculations, such as calculating costs and rates. Other Skills Excellent organizational and time management skills. Strong communication and interpersonal skills. Attention to detail and accuracy. Ability to work well under pressure and in a fast‑paced environment. Function / Market & Industry Knowledge / Business Acumen / Processes Knowledge of ocean freight logistics and customs regulations. Understanding of trade laws and regulations. Fluency in English is required. Knowledge of additional languages is a plus. Computer Literacy Proficiency in Microsoft Office Suite. Experience with logistics software and systems is preferred. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at‑will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his or her employment at any time. Except if employed in Montana, where termination requires just cause. Compensation For this position, the expected base pay is: $21.53 - $28.25 per hour. Actual base compensation will be determined based on various factors including job‑related knowledge, skills, experience, geographic location and other objective business considerations. Benefits DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision and life insurance, along with flexible and health‑spending accounts, short‑ and long‑term disability coverage, and wellness resources to support your overall well‑being. Additionally, our 401(k) plan offers company‑matching contributions up to 5% to help you build a secure financial future. To support a healthy work‑life balance, DSV also offers generous paid time off, paid holidays and additional floating holidays. EEO Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV Road GmbH