Consumer Brand Credit Card, Sr. Associate Product Delivery Manager

Job Title & Overview Senior Associate, Product Delivery Manager will work directly with the Head of Operations for Consumer Branded Card Product, driving best practices for product delivery leveraged by Area Product Groups in Consumer Branded Card. You will help lead complex technology programs and projects that create value for our customers, employees, and stakeholders, applying program management principles and analytical reasoning to navigate ambiguity and change. Job Responsibilities Develop and maintain program plans, emphasizing concise updates for documentation and executive reporting. Identify and mitigate program risks, proactively addressing potential roadblocks and implementing risk‑management strategies. Monitor dependencies and inter‑related efforts across teams; oversee escalations to resolution. Collaborate with cross‑functional product teams to define project scope, objectives and deliverables, ensuring alignment with business goals. Design and execute program touchpoints with product teams for status reporting. Ensure transparency across the program, keeping stakeholders well informed. Compile and communicate key decisions and updates on business activities to generate cross‑team and cross‑product awareness. Partner with the Head of Operations to develop, document, and refine processes for regular cadence functions such as executive updates, portfolio road‑mapping, off‑sites, workshops, fiscal budget planning, and resourcing. Facilitate progress by ensuring teams have the tools and resources needed to complete deliverables. Drive team effectiveness by establishing communication patterns and cadences that build culture. Cultivate a positive team operating model by monitoring morale and escalating friction points. Required Qualifications, Capabilities, and Skills 7+ years of program management experience; familiarity with product management preferred. Strong executive presence and ability to synthesize complex program updates. Strong graphic design, data visualization, and storytelling abilities. Highly organized and self‑motivated, able to deliver customer‑obsessed products, drive releases, and adapt flexibly to internal and market forces. Passion for digital technology and digital product management. Excellent written and verbal communication skills: able to present facts, thoughts, and ideas clearly and concisely. Able to influence and collaborate across a wide array of cross‑functional teams, managing multiple initiatives simultaneously with structure and clarity. Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Reasonable accommodations are made for applicants’ and employees’ religious practices, mental health, or physical disability needs. #J-18808-Ljbffr 慨正橡扯