Web and Digital Services Manager

Proposal: Digital Services Manager Position

Apply (by clicking the relevant button) after checking through all the related job information below.

• Inventory and ownership: maintain the County's inventory of websites, domains, vendors and contracts, and hold the County's domain registrar accounts.
• Accessibility compliance: serve as the County's web accessibility contact, manage accessibility statements and requests for accessible versions, and run scheduled testing.
• Standards and training: keep the editor guide current, train department editors, and review content before it is published.
• Vendor oversight: write accessibility requirements into contracts, review vendors' accessibility conformance reports, and track their fixes.
• Platform ownership: administer the main County website platform, whether Granicus or its replacement, and lead the migration.
• Long-term planning: consolidate sites where it makes sense, and advise on new web projects, such as the Health Department's MILS replacement, before launch.

Skills and experience to look for (draft)

• Working knowledge of WCAG 2.1 AA and accessibility testing, including screen readers and automated tools.
• Experience administering a web content management system and managing website vendors.
• Understanding of domains, DNS and hosting, enough to manage registrar accounts and work with ISD on security.
• Ability to write clear standards and train non-technical staff. xhyhwjd
• Project management experience, ideally including a website migration.