Senior Commercial Real Estate Manager - High Rise

Job Description Job Description Position Title : Senior Commercial Real EstateManager Reports To: President FLSA Status : Exempt, Full-Time Summary Performs client relationship management and provides real estate advice, lease renewal negotiations, construction management, and hourly billing of special projects for work that exceeds management contract scope. Interfaces with and supervises Real Estate Managers and Property Assistants in their day-to-day management of properties to ensure deadlines and commitments are met; and reviews budgets, monthly reports, and other data prior to client submittal. Essential Duties and Responsibilities OPERATIONS: Ultimately responsible for the successful management and operation of the portfolio. Ensure a smooth transition for all new management contracts on your portfolio. Assist in pricing and pitching new management accounts for your portfolio. Oversee amendments to management contracts on their portfolio. Responsible for knowing, understanding, and implementing the terms and requirements of each management contract (and the underlying job cost) under their supervision. Oversight of day-to-day operations, vendors, and maintenance of an assigned portfolio of properties. Lease renewal negotiations and documentation preparation. Client communication is required to ensure a high satisfaction level. Build and maintains client relationships, including sales presentations and client relationship management roles. Review and approves hourly time allocations for the team and ensure the portfolio meets the budget. Ensure team members are functioning efficiently and performing duties as required. Address performance issues (good or bad) in a timely manner. Perform timely reviews on team members. Provide guidance, mentoring, and training to team members. Meet quarterly with Principal(s) to present portfolio achievements and future goals. Oversee contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client. Proactively conduct periodic property inspections and carry out all appropriate actions, including but not limited to, taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready. Work with Project Manager on oversight of property and tenant construction projects. Ensure contracted projects adhere to building rules, regulations, and specifications. Oversee all Capital and Major Repair projects. In the absence of a Project Manager, will be required to oversee the capital projects and tenant construction. Develop and maintain positive relationships with tenant and vendor contacts. Develop written communications to tenants for lease compliance and rent collection. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements. Ensure maintenance requests are completed to the tenant’s (or client’s) satisfaction. Ensure customer moves are coordinated by the management team. Ensure the team’s deadlines are met, i.e. budget, reporting, CAM, etc Oversee tenant insurance compliance and assist when necessary. Ensure MJ procedures are followed by team members. Respond to property after-hour calls and emergencies, 24 hours per day, 7 days per week. If unavailable to respond, make prior arrangements to have calls responded to by another team member. Bill all SP/CMF/LC for properties. Make recommendations to Principal(s)/VP Operations regarding property issues. FINANCIALS: Review of annual operating and capital budgets as prepared by Real Estate Managers in accordance to the budget guidelines. Work with clients for final approval. Review and approve tenant operating expense estimates and reconciliations as prepared by Real Estate Manager and Accounting. Work with clients for final approval. Ensure the portfolio’s budget and projects are met and property goals are obtained. Ensure all projects are completed on time and within budget. Review required financial reports, including accruals, re-classes, management narrative, budget variance, and other reports as prepared by the Real Estate Manager and Accounting and as required by the client. Review and approve invoices daily to allow for efficient weekly check runs for each property. Weekly updates of the commission sheet. Ensure all rent and miscellaneous charges are collected timely. Review major delinquen #J-18808-Ljbffr Meissner Commercial Real Estate Services