Program Support Specialist - AEL Operations & Enrollment (Grant-funded)

Job TitleAdministrative Support for Adult Education and Literacy OperationsPrimary Location: 2800 E. Spring Creek Parkway, Plano, Texas, 75074Job SummaryProvide administrative and logistical support for Adult Education and Literacy (AEL) operations, enrollment events and partner-site delivery. Maintain schedules, launch checklists, records and routine purchasing documentation; follow established procedures and refer substantive enrollment and spending decisions to authorized staff.Essential Duties and ResponsibilitiesProvide administrative support to assigned AEL leadership or functional areas, including scheduling, meetings, agendas, correspondence, presentations, document preparation and follow-up.Maintain organized calendars, files, forms, templates, rosters, shared resources, action logs, project trackers and other administrative documentation.Provide logistical support for orientations, testing, classes, professional development, outreach, partner events, meetings, facilities needs and special initiatives.Prepare and track purchasing, procurement, invoice, travel, vendor and related documentation through established College processes without approving expenditures.Support staff onboarding administration, scheduling, collection of required documentation and routine communications under supervisor and HR direction.Compile routine program information and prepare basic spreadsheets, summaries, presentation materials, reports and supporting documentation from approved source information.Organize monitoring, grant, partnership and review documentation supplied by responsible staff; maintain accurate versions and secure records.Provide general information, customer-service, phone/front-desk and referral support to students, faculty, staff and partners; route substantive questions and decisions appropriately.Provide flexible surge support during peak enrollment, reporting, monitoring, orientation, event and project periods according to established priorities.Protect confidential information, follow College and grant procedures, record all hours worked and obtain authorization for work beyond the assigned schedule.Supplemental FunctionsPerform other duties as assigned.Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.Knowledge, Skills, and AbilitiesKnowledge of administrative office practices, records management, customer service, scheduling, basic purchasing/travel documentation and confidentiality.Skills in organization, written communication, spreadsheets, document preparation, customer service, scheduling and project tracking.Ability to manage competing deadlines, support multiple stakeholders, maintain accurate records and work within established authority.Physical Demands, Working Conditions and Physical EffortSedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Not applicableRelatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.Requirements: Associate degree from an accredited institution and two (2) years of related experience OR equivalent combination of education and experience.Preferred: Administrative, program-support, student-services, higher-education, or workforce experience.Equivalency Language: An additional two (2) years of directly related work experience may be substituted for the education requirement.**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**Compensation Type: SalaryEmployment Type: Full timeHiring Minimum: $40,310.00Hiring Maximum: $49,157.00Compensation is determined based on experience.**Application submission deadline is 12am of the date listed.**10/22/2026Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law. Collin College