Customer service specialist

We are seeking friendly problem solvers who know that being the voice of the company is more than just answering a few questions. Save time and money by ditching the commute and working from your own home office. In this role, you will monitor daily accounts payable operations, resolve payment discrepancies, and assist both internal teams and external suppliers. The ideal candidate will have Excel skills and prior experience supporting members of a large healthcare organization. Responsibilities Monitor and distribute customer emails from a centralized inbox and oversee reporting for the CenturyLink ACD phone system. Monitor 3-way matching purchase orders, track match exceptions, and oversee daily work to ensure accounts payable targets are met. Assist internal and external customers with inquiries, and guide suppliers through invoice submission and payment processes. Research and resolve payment discrepancies and assist management with escalated supplier issues. Skills 3-5 years of related accounts payable and healthcare member experience. Proficiency in Excel, specifically utilizing V-lookups and pivot tables. Experience utilizing HPChats; Oracle ERP system experience is highly preferred. Excellent verbal and written communication skills. Detail-oriented and comfortable navigating a large organization.

salary: $27.99 - $28 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Monitor and distribute customer emails from a centralized inbox and oversee reporting for the CenturyLink ACD phone system.
Monitor 3-way matching purchase orders, track match exceptions, and oversee daily work to ensure accounts payable targets are met.
Assist internal and external customers with inquiries, and guide suppliers through invoice submission and payment processes.
Research and resolve payment discrepancies and assist management with escalated supplier issues

Skills

• Monitoring
• Purchase Order
• match exceptions

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.