Full Time Leasing Consultant in Smyrna

Job Description

Job Description

We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality.

We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!

*Office Hours: Monday- Friday (8:00 am - 4:30 pm (30 min break).

Essential Functions

• Answer questions and digitally show apartments to potential residents, to define what they want

• Sell the value of community features as they relate to the customer needs to close the sale

• Follow-up daily with potential leads via email and call

• Create and maintain excellent and ongoing relationships with potential and current residents

• Ensure a high level of customer service

• Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.

• Assist in monitoring renewals and electronically distribute and follow-up on renewal notices

• Prepares and assists with all leasing paperwork

• Process applications for approvals (credit check, rental history, etc.)

• May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.

• Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions

• Participates in rent collection and rent collection procedures

• Attends and participates in our training programs as required

• Attendance and on time arrival is an essential job function

Requirements:

-2+ years of office admin or leasing experience

-English speaking required, English and Spanish speaking preferred

-Reliable, productive, and hardworking; remain calm under pressure

-Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines

-Familiarity with office organization and optimization techniques

-High degree of multi-tasking and time management capability

-Excellent written and verbal communication skills

-Integrity and professionalism

-Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important.

-Must pass a criminal background check & credit background check 

-Must have Work Authorization in the US

-Must pass a drug test

-Must be local to 30082 or comfortable commuting

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