Operations & Activation Manager - Event Technology (New York)

Operations Coordinator – Event Technology & Activations

Location: Brooklyn, NY ( IN OFFICE REQUIRED + TRAVEL)

Company: CrowdSync Technology LLC

Compensation: $50,000 Base Salary + Performance Bonus ($10,000–$15,000 Target Annual Bonus)

Total Target Earnings: $60,000–$75,000+

About CrowdSync

CrowdSync is a leader in interactive event technology, creating unforgettable experiences through LED wearables, RFID and NFC solutions, audience engagement technology, and data-driven event activations. Our clients include professional sports teams, major brands, festivals, touring artists, agencies, and corporate organizations looking to create immersive fan and attendee experiences.

We are seeking a highly organized, detail-oriented Operations Coordinator to support the planning, execution, logistics, and operational management of our LED wristband activations and event technology programs.

Position Overview

The Operations Coordinator plays a critical role in ensuring successful event execution from project kickoff through post-event reconciliation. This position serves as the operational bridge between clients, suppliers, warehouses, manufacturers, logistics partners, and internal teams. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and is comfortable communicating with both technical and non-technical stakeholders.

Key Responsibilities

• Event Operations & Project Coordination
• Coordinate logistics for LED wristband activations across corporate, sports, entertainment, and live event clients.
• Support project planning from contract execution through event completion.
• Participate in client calls to discuss technical requirements, creative programming, event logistics, and execution plans.
• Develop and maintain project timelines, activation schedules, and operational checklists.
• Track deliverables and ensure deadlines are met across all stakeholders.
• Client & Partner Communication
• Participate in client-facing meetings and serve as a point of contact for operational matters.
• Coordinate with event producers, venue personnel, agencies, promoters, and client teams.
• Communicate regularly with manufacturers, suppliers, vendors, contractors, freight providers, and fulfillment partners.
• Assist with troubleshooting operational challenges and proactively identify solutions.
• Inventory & Logistics Management
• Manage inventory levels for LED wristbands, chargers, accessories, RFID products, and related event equipment.
• Coordinate shipping and receiving activities for domestic and international events.
• Maintain accurate inventory records and reconciliation reports.
• Oversee product returns, post-event counts, and asset tracking.
• Work closely with warehouse and fulfillment partners to ensure timely deliveries.

Production & Manufacturing

Coordinate production schedules with manufacturing partners.

Assist with purchasing and procurement activities.

Monitor inventory forecasts and communicate future production requirements.

Maintain project documentation, shipping records, inventory databases, and operational reports.

Support process development and continuous improvement initiatives.

Qualifications

Required

• Bachelor's degree or equivalent work experience.
• 1–3 years of experience in operations, logistics, event production, project coordination, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to manage multiple projects and priorities simultaneously.
• Strong attention to detail and problem-solving abilities.

Preferred

Experience in live events, sports, entertainment, experiential marketing, or event technology.

Experience with inventory management systems and logistics coordination.

Familiarity with RFID, NFC, LED technology, or event production workflows.

Experience working with international vendors and manufacturers.

What Success Looks Like

In this role, you will:

• Ensure flawless execution of CrowdSync activations.
• Maintain accurate inventory and operational records.
• Build strong relationships with clients and operational partners.
• Improve efficiency across logistics, fulfillment, and event operations.
• Help deliver exceptional experiences for some of the world's most recognizable brands, teams, and artists.

Compensation & Benefit

$50,000 Base Salary

Performance Bonus Opportunity ($10,000–$15,000 annually)

Career growth opportunities within a rapidly expanding event technology company

Exposure to major sports, entertainment, and corporate events

Collaborative and entrepreneurial work environment

If you enjoy bringing complex projects to life, thrive in a fast-paced environment, and want to be part of the future of live event technology, we'd love to hear from you.