Banquet Captain | Full-time
$8 per hourFull-time
Hyatt Hotels
Description The Banquet Captain plays a critical leadership role in delivering exceptional event experiences and ensuring flawless execution of banquet operations. As a seasoned hospitality professional, the Banquet Captain leads banquet team members through event setup, service delivery, and breakdown while ensuring all banquet spaces are presented to Hyatt standards, and fostering a culture of teamwork, service excellence, and attention to detail. This position makes a base hourly wage of $8.00 and receives a portion of the services charges from events. Key Responsibilities:
- Lead and motivate banquet associates to deliver exceptional service and memorable guest experiences.
- Coordinate and oversee event setup, service, and breakdown activities.
- Ensure banquet spaces are visually appealing and prepared according to event specifications and Hyatt standards.
- Respond proactively to guest requests and resolve service concerns professionally.
- Monitor food and beverage presentation, quality, and service execution.
- Coach, train, and support banquet team members to drive performance and engagement.
- Partner with event and culinary teams to ensure seamless event execution.
- Maintain cleanliness, organization, and compliance with all safety and sanitation standards.
- Support operational excellence through effective communication, teamwork, and attention to detail.
- Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
- Healthcare FSA - saves you money for medical expenses
- Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
- Discounted Room Nights - for you, your friends and your family!
- Free Parking - convenient and cost-free parking for all our associates
- Paid Time Off - Take the time you need to recharge and stay healthy
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
- Employee meals - in our cafeteria for full-time, part-time and on-call colleagues
- Tuition Reimbursement: Further your education with our support.
- Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
- Colleague Recognition Programs - Be celebrated for your hard work and dedication.
- Previous Banquet Serving and/or Bartending experience is required
- Strong leadership, communication, and organizational skills.
- Ability to work in a fast-paced, high-volume resort environment.
- Previous events and event set-up experience is preferred
- Commitment to Hyatt's values of care, integrity, respect, and excellence.
- Ability to stand for long periods of time and lift, pull, and push a moderate weight
- Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed
- Must have a valid driver's license with a clean driving record
- Must be at least 21 years year of age
Vacancy posted 5 days ago
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