MSP Operations Lead: Project & Service Desk (Remote)
Norbeck Technologies
- Remote job
Norbeck Technologies in Clinton, Maryland, is seeking a Part-Time MSP Operations Lead who will eventually transition to Full-Time. The role involves managing the client lifecycle, ensuring project delivery, and leading a Service Desk team. The ideal candidate has over 3 years in an MSP environment, experience with PSA tools, and strong capabilities in client communication and team leadership. This is a remote position. #J-18808-Ljbffr Norbeck Technologies
- ...Description Job Description IT Operations Lead (On-Site | TS/SCI Eligible |... ...Manager operates in a more remote/oversight capacity, making... ...30-person IT support team (Service Desk, Systems Administration,... ...day IT operations (not just project management) Experience...Remote workProjectFull timeImmediate start
$95k - $125k
...exceptional client service starts with... ...for a Service Desk Manager who thrives... ...balancing operational excellence with... ...responsible for leading and optimizing... ...environment ~ MSP experience strongly... ...of remote management and... ...service delivery, projects, sales, and client...Remote workProjectFull timeTemporary work- We are an Managed Service Provider who values collaboration, integrity... ...escalation on the service desk and assist with projects such as server... ...disaster recovery solutions Remote access solution support: VPN... ...Managed Service Provider (MSP) - must have requirement Certification...Remote workProjectWork from home
$89.99k - $143.09k
....SummaryThe Client Accounts Operations Lead, working in collaboration with... .... This position is remote and may require work across... ...assigned by the Accounting Service Desk on a daily basis.Works across... ...requiring improvement.Support projects and report efforts and liaise...Remote workProjectFull timeTemporary workInterim roleWork at officeRelocationVisa sponsorshipRelocation package- ...family-owned, community-focused MSP (Managed Services Provider) that has serviced... ...2007. They provide 24/7 remote and on-site IT support, cybersecurity... ...in need of an IT Help Desk Support Technician (Level 2)... ...issues efficiently, support projects under guidance....Remote workProjectFull timeLocal area
- ...a fast-paced Managed Service Provider (MSP) supporting businesses... ...environment—someone who can own projects, handle escalations, and confidently lead client conversations.... ...role based in Houston. Remote work is not available.... ...point for Service Desk and Field teams Maintain...Remote workProjectFull timeWork at officeShift work
$120k
Service Delivery Manager — MSP Environment Service Delivery Manager... ..., and scale operational excellence in a... ...Delivery Manager to lead from the front —... ...the service desk aligned and accountable... ...for “Service Project Manager” roles.... ...Coordinator (Remote) Irvine, CA $120...Remote workProjectFull timeWork at officeShift work- ...value IT consulting services that align... ...Position Summary:As an MSP - IT Client Support... ...delivering top-notch help desk and desk-side... ...in on-site and remote support rotations,... ...Contribute to technical projects, providing hands-... ...Windows desktop operating systems, with the...Remote workProjectTemporary workWork visa
$70k - $80k
...MSP Project Manager Full-Time Hybrid Work Position... ...CW IT Support, a Managed Services Provider (MSP), focuses on being the leading outsourced technology services... ...Infrastructure Management, Help Desk Support, Security, IT... ...date coordination for remote or on-site work...Remote workProjectFull timeWork at officeFlexible hours- Summary The Client Accounts Operations Lead works in collaboration with... ...assigned by the Accounting Service Desk daily. Work across Legal Support... ...improvement areas. Support projects, report efforts, liaise with... ...a hybrid arrangement of remote and in‑office work, coordinated...Remote workProjectPermanent employmentTemporary workWork at office
$70k - $80k
...in IT Support Services in the Metro New... ...York City based MSP to be certified... ...1 & 2 service desk requests and proactive... ...onsite and remote support,... ...requestors, customers, leads, and management... ...IT teams, project teams, engineers... ...Microsoft, DUO - Operating Systems:...Remote workProjectWork experience placementWork at office- ...Summary/Objective The Service Desk Specialist (SDS) is responsible... ...efficiency within our MSP. The employee will... ...Provide remote and/or on-site support... ...oriented and outstanding project management skills. Demonstrates... ...Experience in operating in a service focused department...Remote workProjectFor contractorsFreelanceNight shift
- ...consulting companies and managed services providers. We place... ...Provide onsite and remote technical support for MSP clients Troubleshoot desktops... ...without being stuck behind a desk every day. You'll work... ...path toward Senior Engineer, Project Engineer, or other higher-...Remote workProjectPermanent employmentFull timeContract workWork from home3 days per week
- ...launching a new offshore operations team in Cebu,... ...to help lead the journey.... ...implementations and special projects as the operation grows... ...experience in: Mortgage servicing operations Loan... ...Working with remote or global teams... ...systems (MSP preferred) ~ Willingness...Remote workProject
- IT Operations Team Lead - Fort Worth, TX Location: Fort Worth, TX Chalk Mountain Services of Texas, LLC is a leading provider of... ...Includes travel to remote locations on a scheduled... ...the Help Desk queue, ensuring tickets... ...Contributes to IT project planning and technology...Remote workProjectWork at officeNight shift
- ...retention within a Managed Service Provider (MSP) environment. This role acts... ...with technical teams (Help Desk, NOC, Engineering) to ensure... ...identifying growth opportunities ~Project coordination experience... ...a week in Office) - NO REMOTE or HYBRID OPTIONS Compensation...Remote workProjectWork at officeNight shift
- ...Director of Operations, MSP Service Delivery Location: Fully Remote bdManagedIT is a Managed IT Services Provider based... ..., MSP Service Delivery to help lead the day-to-day operational... ...operational flow across service delivery, projects, and internal priorities....Remote workProjectFull time
- ...for steering our service team, ensuring... ...our service operations and aligning them... ...Team Leadership: Lead, manage and... ...follow-ups. Project Management: Develop... ...to service desk processes in line... ...working in IT MSP or similar IT Service... ...Location: Remote, Global Term...Remote workProjectPermanent employmentFull time
$39k
MSP Service Coordinator Looking to join an incredible team in... ...within the company. Full-Time Remote position Our IT Managed... ...Management, Help Desk Support, Security, IT Projects and Strategy. We’re a growing... ...Manager and/or the Director of Operations. Primary Duties and...Remote workProjectFull timeWork at office$92.4k - $123.2k
...impact really will change lives. Our Sr. Project Manager is accountable for: Lead end-to-end Managed Service Provider (MSP) implementation projects for new and... ...Fieldglass, or similar platforms. Strong operational client management skills and a history of high...Remote workProjectFull time$300k
...mass-flow (continuous-mix) concrete operation: run the plant, lead the placement crew, place and finish... ...mass-flow) mixers on the largest, most remote concrete pours in West Texas, including... ...income never depends on a single project. The base is yours regardless; it is...Remote workProjectFull timeRelocation package- ...As a key member of the Legal team, the full-time remote Legal Operations Lead will design and build AI-assisted legal operations workflows, collaborate... ...teams to manage the legal aspects of significant company projects Oversee daily operations of the legal department,...Remote workProjectFull time
- ...Associates provides IT services to Catholic churches... ...join this team. The IT Operations Lead & Systems Administrator... ...our on-site and remote support consultants, building... ...from time to time for projects and in-person support.... ...in IT support or an MSP environment - mid-level...Remote workProjectFull timeCasual workWork at officeWork from homeHome office
- ...Telecom MSP Project Manager RemoteFounded in 2001, family owned and operated AireSpring is a leading provider of cloud communications, managed connectivity, and managed security... ...has earned its stellar reputation by taking service and support to the next level, delivering...Remote workProjectWorldwide
$86.9k - $198k
Unmanned Systems Operations and Logistic LeadThe Opportunity:As a defense... ...Operator and Logistics Lead, you’ll bring your real-world... ...logistics expertise to work on projects for the Navy to support Extra... ...their cameras on during meetings.Remote: If this position is listed...Remote workProjectFull timeContract workPart timeWork at officeLocal area$22 - $28 per hour
...serving professional services organizations throughout... ...-minute rescues. We operate on standards, not heroics... ...We're looking for an MSP Help Desk Technician who will be... ..., and delivering remote support across a range... ...accurately against tickets and projects What We’re Looking For...Remote workProjectPermanent employmentFull time2 days per week- Forward Slash Technology is seeking a Service Desk Manager to oversee daily operations, ensuring exceptional customer service and high-quality technical support... ..., and driving service improvements in a fast-paced MSP environment. Responsibilities include handling escalated...
$45k - $60k
...Onsite and Remote IT Support Technician Looking... ...have a dedicated service vehicle fully outfitted... ...in an on-site and project support role... ...an IT support role, MSP experience is highly... ...imaging practices, operating system installation... ...) Experience: Help desk: 3 years (Preferred...Remote workProjectFull timeWork at officeImmediate startWork from homeMonday to FridayShift work- ...Infrastructure Operations to take ownership... ...connectivity, remote access, Zscaler... ...Infrastructure Lead & Global... ...vendors, and managed service partners. Key... ...paths, service desk runbooks, KB... ...regional network projects, including SD-WAN... ...managing MSP-driven operating...Remote workProject3 days per week
$50k - $60k
...Senior Business Operations Manager & Cloud Recruiter... ...-based Managed Services and Cybersecurity... ...solutions. Help Desk Technician (Tier 1... ..., and assist with projects related to networking... ...skills in an MSP environment that values... ...’ll Do Provide remote and onsite support...Remote workProjectFull timeFlexible hours
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