Program Director - SAP S/4 HANA Quality Management

SAP S/4HANA Quality Management LeaderDeep expertise in SAP S/4HANA Quality Management (QM) with strong leadership in designing and implementing enterprise quality processes. Proven experience in Aerospace & Defense (A&D) Aftermarket, including component repair quality, service quality processes, inspection and compliance for spare parts and maintenance activities. Strong knowledge of SAP QM capabilities, including inspection planning and results recording, quality notifications and non-conformance management, audit management and compliance tracking, incoming, in-process, and final inspection processes. Experience integrating QM with key S/4HANA modules: MM (Procurement quality), PP / Manufacturing, EWM (warehouse quality checks), PM / Service (maintenance quality inspection). Expertise in Aftermarket quality processes, including repair and overhaul quality control, service inspection checkpoints, warranty and failure analysis, supplier quality management. Strong understanding of A&D regulatory requirements and standards, including ITAR compliance, traceability and documentation, audit readiness and quality certifications. Experience in integrating QM processes with MRO/CRO operations, spare parts fulfillment, serialized inventory and component tracking. Proven experience in quality transformation programs within SAP S/4HANA landscapes. Ability to define and drive quality performance metrics, including first pass yield, defect rates, cost of poor quality (COPQ), audit compliance scores, supplier quality performance. Strong experience working with cross-functional stakeholders across quality, manufacturing, aftermarket operations, and IT.Strategic Leadership: Define and lead the enterprise quality transformation strategy leveraging SAP S/4HANA QM for A&D Aftermarket operations. Establish the target quality operating model covering repair, service, supplier quality, and compliance management. Drive quality excellence initiatives focused on improving product reliability, service quality, and compliance adherence.Solution Design: Architect end-to-end SAP QM solutions integrated with aftermarket and MRO processes. Design quality processes across incoming supplier inspection, in-process inspection for repairs and maintenance, final inspection for serviceable components, non-conformance and corrective action management. Define integration between QM and Maintenance (PM), Warehousing (EWM), Procurement (MM), Engineering and technical systems. Ensure traceability and audit readiness across all quality processes.Program Delivery: Lead global QM workstreams in large-scale SAP S/4HANA transformation programs. Drive design workshops and blueprinting, fit-gap analysis, testing oversight (SIT/UAT), cutover and deployment readiness. Ensure high-quality, predictable delivery (>95% milestone adherence). Manage risks, dependencies, and quality governance across the program.Business Engagement: Act as trusted advisor to Quality, Engineering, and Operations leadership. Facilitate workshops and governance forums for quality process transformation, regulatory compliance, continuous improvement initiatives. Translate business objectives into scalable SAP QM-enabled solutions.Value Realization: Drive measurable improvements in product and service quality, reduction in defects and rework, faster root-cause analysis and issue resolution, improved supplier quality performance, regulatory compliance and audit success rates. Define and manage KPI dashboards for quality performance, process efficiency, compliance metrics.Transformation & Innovation: Enable digital quality processes through real-time inspection and analytics, integration with IoT / predictive quality solutions (where applicable). Drive automation in quality workflows and reporting. Champion continuous improvement and lean quality practices across the enterprise.Generic Managerial Skills, If any: Strong executive leadership with proven ability to lead enterprise-wide quality transformation programs. Excellent stakeholder management across quality, engineering, operations, and IT organizations. Strong decision-making, governance, and conflict resolution capabilities. Ability to lead large global teams and align diverse stakeholders. Experience mentoring functional and consulting teams. Strong commercial acumen and delivery accountability. Strong communication and executive presentation skills.