Front Office Assistant, Sacred Heart Primary Care- Lavonia, GA

Employment Type:

Full time

Shift:

Description:

Performs a wide variety of front office duties for an established and growing medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into our EPIC EMR system. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as daily deposits, filing, faxing, scanning, emailing, messaging, and send outs as required and other front office duties as directed by the manager.

Position Requirements :

Education: High school graduate or GED equivalent required.

Experience: Minimum of 3 years front office and/or medical records experience in physician office or similar setting required.

Special Qualifications: Must be able to use a computer and be familiar with Medical Office programs including EMR systems. Basic knowledge of Microsoft Office and internet applications required. Basic knowledge of medical terminology required . Must possess excellent interpersonal and customer service skills.

Knowledge/Mental Application: Requires a detailed working knowledge of modern administrative practices and procedures. Must be knowledgeable of system and department policies and be familiar with the interaction of other departments and physician offices for referral purposes. Must have strong working knowledge of computer operations as they relate to the department. Must have the ability to learn Meditech, and applicable practice EMR system. Must exercise an extremely high degree of initiative and judgment in carrying out assigned responsibilities. Must maintain professionalism and confidentiality with all patient relations.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran