Front Desk Guest Service Agent
Crescent Services
Job PostingDoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your to apply!Required Skills & Abilities:Two (2) years of direct customer service experience requiredPrevious hotel front desk experience highly preferredPrevious Hilton Brand experience a plusFlexible to work AM and PM shifts, mid-shifts, weekends and holidaysMust have the ability to communicate in English, both verbal and writtenHigh comfortability in working with computersMust be able to stand/walk for at least eight (8) hoursBasic mathematical skills for cash handling purposesJob Description:Welcome guests, complete check-in process and explain hotel amenities/offersPromote hotel services and facilities for revenue opportunitiesRespond to guest inquiries and requests in a timely, friendly and efficient mannerResolve guest complaints and provide solutions to ensure guest satisfactionBenefits:Medical, dental and vision insuranceMatching 401kFree life insurancePaid time offHoliday payFree lunchHotel discount programMonetary incentive programsEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 1 day ago
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