Program Manager

Program Manager Data Platform & Engineering Position Description

The Program Manager will support the Data Platform & Engineering organization by driving program management excellence, ensuring alignment across product teams, maintaining operational rigor, and enabling successful execution of strategic initiatives.

Program Management Excellence

• Standardize and champion program management practices across the Data Platform & Engineering organization.
• Enforce consistent program management standards to promote alignment, efficiency, and transparency.
• Ensure adoption of the organization's operating model and reporting standards.

Cross-Functional Collaboration

• Partner closely with a team of program managers and multiple product line teams on a daily basis.
• Collaborate with stakeholders to implement operating model processes and reporting frameworks.
• Foster alignment across teams to support successful delivery and execution.

Process Adherence & Knowledge Management

• Drive adherence to program management processes and governance standards.
• Ensure all relevant program artifacts are consistently captured, maintained, and stored.
• Maintain documentation for future reference, organizational learning, and auditability.

Organizational & Application Landscape Management

• Develop and maintain a comprehensive understanding of the Data Platform & Engineering organizational landscape.
• Proactively identify blockers, gaps, dependencies, and risks.
• Partner with relevant teams to address and resolve challenges impacting delivery.

Planning & Delivery Management

• Utilize Jira to manage iteration planning and quarterly planning activities across multiple product teams.
• Ensure planning processes are executed smoothly and remain aligned with strategic objectives.
• Support effective program execution through consistent planning and prioritization practices.

Data Integrity & Reporting

• Maintain accuracy and integrity of program data within Jira.
• Ensure team commitments are correctly reflected within the program management tool.
• Provide a reliable single source of truth for project status, progress tracking, and reporting.

Epic & Backlog Quality Management

• Validate that Epics are clearly defined and appropriately structured.
• Ensure estimates are accurate and continuously refined as requirements evolve.
• Drive improved predictability and delivery outcomes through high-quality backlog management.

Risk, Issue & Scope Management

• Enter, track, and manage:
  • Scope changes
  • Risks
  • Issues
• Maintain compliance with established program management guidelines.
• Promote transparency and proactive risk mitigation throughout project execution.

Financial Oversight

• Investigate billing discrepancies identified by the finance team.
• Resolve billing-related issues within Jira.
• Ensure accurate financial tracking, reporting, and alignment with program records.

Required Skills

• Project Management

Preferred Skills

• Program Management

Required Experience

Senior Associate Level Experience

• 2-4 years of experience as a Product Manager and/or Delivery Manager.

Preferred Experience

• Bachelor's degree in Computer Science or a related field.
• Prior software development experience.

Education Requirements

Required

• Bachelor's Degree

Preferred

• None specified

Additional Information

• 4 days onsite

Ideal Candidate Profile

This role is best suited for a Program Manager or Delivery Manager with experience supporting software engineering or data platform organizations. The ideal candidate will be highly organized, process-oriented, and proficient with Jira, with a strong ability to coordinate planning, manage risks and dependencies, maintain reporting accuracy, and drive execution across multiple product teams. Experience working within Agile product and engineering environments is highly valuable.