Senior Employee Benefits Analyst

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GENERAL FUNCTION:


This position is responsible to administer select benefit and time-away programs in compliance with federal and state regulation as well as established Bank policies. Assists in researching, analyzing, and evaluating existing benefits and time-away policies and prevailing practices among similar organizations to recommend changes to existing plans and/or develop new plans which may establish more competitive benefit or time-away programs in assigned areas.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for colleagues, and ensures that actions and behaviors drive a positive employee experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the Bank's Worker's Compensation program and policies across all states in which the Bank has a presence, including a self-insured Ohio employer worker's compensation program.

• Assist in managing the Bank's Leave and Time-Away programs including but not limited to STD, LTD, FMLA, Paid Parental Leave, etc.

• Assist with the design and evaluation of benefit and time-away programs and insurance policies to ensure they are current regarding processes, procedures, and industry trends. Ensure that applicable programs and policies are in compliance with respective legal & regulatory requirements.

• Participate in contract and policy review and renewal processes for applicable programs and insurance contracts/policies.

• Analyze worker's compensation claims experience and utilization patterns for cost control and risk-assessment factors.

• Work with worker's compensation carrier to perform annual retrospective audits.

• Participate in RFP process to including development of specifications, summaries, experience data, reporting and analysis of responses.

• Manage implementation process for new vendors, carriers, and programs including review of policies, contracts, and plan documents (SPD's, Certificates of Coverage, etc.).

• Work with HRIT and HR Operations to set up and ensure applicable benefit plans are administered appropriately.

• Work with legal counsel (internal and external) as needed regarding the disposition of workers' compensation claims.

• Complete the necessary regulatory filings for worker's compensation programs including the filings associated with the administration of an Ohio self-insured worker's compensation program.

• Review and coordinate the delivery of employee communications. Ensure communications are consistent with applicable plan documents and policies.

• Liaison with the outsourced vendors & insurance carriers for several benefit functions including claims review & analysis, auditing and vendor billing.

• Manage vendor financial billing process to ensure accuracy and timely payment.

• Resolve non-routine problems and evaluate and assess new approaches to current processes and issues.

• Work with insurance carriers and internal partners to perform requested worker's compensation environment/site assessments of Bank locations.

• Assist with the administration and conversion to the Bank's plans and policies when companies are acquired through mergers or acquisitions. Assist with the termination of the acquired company's plans and policies.

• Responsible for third party vendor management to ensure quality service and accurate administration of plans regarding performance guarantees and operational service levels per contractual agreements.

• Manage third party administrators (TPAs) regarding resolution of escalated issues including appeals, plan design, benefits, data interface files, reporting and billing.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree in Human Resources, Finance or related field preferred.

• 5-10 years of related experience.

• Minimum of 2 years direct experience administering an Ohio self-insured employer worker's compensation program.

• HR/Benefits or Risk Management/Insurance certification(s) preferred.

• Knowledge of benefits and insurance terminology and applicable law (ERISA, FMLA, FLSA, USERRA, COBRA, HIPAA, State Worker's Compensation, etc.).

• Strong written and oral communication skills.

• Must be comfortable with public speaking.

• Strong desire for accuracy, a concern for detail.

• Strong problem solving, technical and analytical abilities.

• Strong interpersonal skills and ability to work in a team environment.

• Ability to work independently with a multitude of tasks.

• Proficient in HRIS systems usage, preferably Workday.

• Must be proficient in usage of risk management information systems (RMIS).

• Must be proficient in the use of PC (Microsoft Office 365 - Excel, Word, PowerPoint, Teams, etc.).

Senior Employee Benefits Analyst

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.


LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.