Tier 1 Help Desk Analyst - Growth & Training Focus
Njvc LLC
Chenega MIOS in Arlington, VA seeks a qualified Tier 1 Help Desk Analyst to provide first-line support for government IT systems, troubleshoot hardware and software, manage user accounts and passwords, and document issues in the ticketing system. You will collaborate with Tier 2 teams to ensure timely resolution and maintain security standards. The role requires 3+ years of experience, an Associate's degree or equivalent, and DoD IAT Level II certification with the ability to obtain a TS #J-18808-Ljbffr Njvc LLC
$25 per hour
Req ID: 41859 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and... ..., providing functional user support, training issues, initial diagnostics/... ...MIOS, our professional development plan focuses on helping our team members at every level...TrainingWork at officeLocal areaRemote work- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to provide first-line IT support for... ...background checks. This role offers growth, exposure to government-grade systems,... ...to contribute to rapid, mission-focused IT #J-18808-Ljbffr Chenega MIOS SBUSuggested
$29.52 per hour
...Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills... ...is seeking a Tier 1 Help Desk Analyst to help contribute... ...providing functional user support, training issues, initial diagnostics... ...development plan focuses on helping our team members...TrainingWork at officeLocal areaRemote work- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide... ...tight SLAs. You’ll grow professionally through formal training and on‑the‑job development in a fast‑paced government #J-1...Training
- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...Suggested
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support... ...that offers extensive options for training, certification, and career advancement.... ...WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote...TrainingRemote workAll shiftsShift workNight shiftWeekend work
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support... ...that offers extensive options for training, certification, and career advancement.... ...MAKE AN IMPACT: Provide foundational Tier 1 technical support to onsite and remote...TrainingWork at officeRemote workAll shiftsShift workNight shiftWeekend work
$20 - $24 per hour
...Tier 1 Help Desk Technician Herndon, Virginia, United States Iron Bow Technologies is for... ...maintain a calm composure and be customer-focused while troubleshooting and solving... ...areas to program that may open options for growth opportunities. Other Help Desk /...Contract workLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift$16 - $18 per hour
...field. Experience / Technical Requirements: ~1 year experience in call center or service desk environment. ~ Knowledge of various PC hardware and... ...people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity...TrainingHourly payFull timeWork at officeLocal areaRemote work$18 - $20 per hour
...Spring, MD (Remote After Training) Must Reside Within 50... ...RCG is seeking a Help Desk Tier I Specialist to support... ...clearance ~Minimum of 1 year of IT support experience... .... ~Ability to remain focused, responsive, and... ...opportunities for professional growth and career advancement...TrainingHourly payOngoing contractFull timeWork at officeRemote workHome officeMonday to FridayShift work- ...Custom Solutions Development, focusing on the core pillars of... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote... ...DHMS initiatives. This role helps leadership clearly understand... ...engineering teams, service desks, and government counterparts...Remote work
$72k - $84k
...Helpdesk Analyst Location: US-VA Type: Full Time... ..., customer-focused IT professional responsible... ...end users and Tier I technical support... ...guidance and user training to promote effective... ...(PTO) policy, one (1) additional day of... ...has propelled our growth and enabled us to deliver...TrainingFull timeWork experience placementLocal areaImmediate startRemote work$64k
...Job Description Tier 1 Technology Support Services Contractors designated for the IT Service Desk Representative role must possess the technical expertise, communication skills, and customer service orientation necessary to support a dynamic IT service environment...For contractorsWork at officeRemote work- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold...Full time
- ...differentiator. As a Computer Operator/Analyst you will help ensure today is safe and... ...unique applications training lesson plans, for initial user... ...a strong customer service focus and ability to work well as... ...center of everything we do. ● Growth: AI-powered career tool that...Training
$30 - $35 per hour
Focused on employment and labor law since... ...Lewis P.C.’s 1,000+ attorneys... ...intersects business. We help employers... ...ranked in the First Tier nationally in... ...and directed. The analyst will provide... ...the IT Service Desk service management... ...and education via training platforms and other...TrainingWork experience placementWork at officeLocal areaImmediate startFlexible hours- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote job
- Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role provides first-level support for end users, diagnostics, and incident resolution across PC, server, and mainframe environments. You will document issues, utilize knowledge bases, and collaborate...
$75k - $82k
...Title: Program Support Analyst Location: Falls Church,... ...workforce that is mission-focused, accountable, and... ...prioritize professional growth, celebrate achievements... ...vendors. Create and deliver training materials (job aids,... ...reasonable accommodation by: (1) sending an e-mail to...TrainingWork experience placementWork at officeLocal areaWeekend work$45k - $51.6k
...being and professional growth. Here is what we... ...Development: Ongoing training, tuition reimbursement... ...seeking a Service Desk Support Technician to provide Tier 2 support to the ETS... ...ACCOUNTABILITIES: Provide Tier 1 technical support... ...experience as an IT Help Desk Technician....TrainingWork experience placementWork at officeFlexible hours- IntelliDyne, LLC is seeking a Help Desk Technician - Tier 1 for onsite work in Falls Church, VA. The role handles Tier 1 support calls, documents incidents in Remedy, and provides mobile and remote assistance for hardware and software issues. Candidates must hold an active...Remote work
- ...IT Help Desk SpecialistCustom Software Systems, Inc. (CSS... ...for a customer-focused IT professional with strong... ...platforms; provide users with training and troubleshooting on... ...sensitive data.Support Tier I personnel by... ...reimbursementTraining/Education[1] Compensation range...TrainingPermanent employmentRemote work
$45.5k - $65k
...work. Customer First – Focus on the mission and those... ...company policy. Level 1 - $34,056 - $55,973 Level... ...simple questions, and helping maintain office... ...candidate's education or training, work experience, and key... ...programs for continual career growth at every stage of your...TrainingHourly payFull timeWork experience placementWork at officeLocal areaWorldwide$57.39k
...Tysons Corner, VA. With a focus on end-to-end managed... ...DMI is seeking an IT Help Desk Specialist (Journeyman... ...Specialist) to provide on-site Tier II IT help desk support... ...(MDM) platforms; train users on authentication... ...assistance, and internal career growth opportunities to help...TrainingContract workRemote work- ...English/Spanish speaking) part-time Tier 1 Customer Support Analyst. This role involves providing... ...have experience in IT service desks, excellent communication skills,... ...opportunities for professional growth in a dynamic environment focused on federal healthcare information...Part time
- ...chat, and personal visits to the Service Desk. Interface directly with supported end-users... ...years of experience. Formal technical training and/or further education (AA or BS) are a... ...applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems...Work at officeRemote work
- GDIT is seeking a Service Desk Specialist to provide Tier II IT operations support in a fast-paced, ITIL-oriented environment. You will handle incidents, service requests, and end-user training, ensuring timely resolution and clear communication. You will work with multiple...Training
$20 - $24 per hour
...motivated Junior Service Desk Technician to support... ...IT inquiries, you will help resolve technical... ...be reliable, customer‑focused, and ready to grow in a... ...consistently Troubleshoot Tier 1 issues involving: •... ...certification or equivalent training ~ CompTIA Security...TrainingFull timeContract workFor contractorsWork at officeRemote work- ...we’re not actively hiring for a Tier II Deskside Support Technician... ...you detailed oriented? Like to help solve complex technical issues?... ...obtain Public Trust clearance ~1 year of Tier 1 or Tier 2... ...dynamic priorities ServiceNow training or experience Benefits: ~...TrainingFull timeWork at officeLocal areaRemote workMonday to FridayShift workWeekend work
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