Parts Counter Sales

Job Description

Job Description

M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo parts. We are committed to delivering exceptional service and quality products to our customers.

We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts.

Key Responsibilities:

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.

• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.

• Efficiently process telephone orders for Mack and Volvo truck parts.

• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.

• Handle payments and obtain credit authorizations as necessary.

• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.

• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.

• Inspect returned parts for defects and facilitate exchanges or refunds as needed.

• Organize and label parts in the warehouse according to established systems for easy retrieval.

• Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications:

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.

• Experience with Volvo, Mack Isuzu, Hino parts is a plus

• Familiarity with CDK software is a plus.

• Strong ability to read and comprehend instructions and information.

• Excellent communication skills to assist customers effectively at the parts counter.

• Willingness to learn the dealership’s computer system through training.

• Maintain a professional appearance and demeanor.

What We Offer:

• Competitive salary and benefits package, including an ESOP program.

• Opportunities for professional development and growth.

• A supportive and dynamic work environment.

Ready to Join Us?
If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!