Business Strategy and Planning, Vice President

Who we are looking forWe are looking for a highly experienced transformation leader to serve as Vice President, Project Manager for the Onboarding Transformation initiative. This individual will provide the execution leadership required to translate an enterprise vision into an integrated roadmap and deliver coordinated change across business operations, technology, data, risk and controls.The successful candidate will bring a strong record of leading complex, cross-functional programs in a global and regulated environment. They will be equally comfortable shaping the plan with senior leaders, challenging ambiguity, resolving dependencies and working hands-on with teams to ensure commitments are converted into measurable outcomes.The individual will bring the mindset and behaviors of an enterprise transformation leader: creating structure, establishing clear ownership, accelerating decisions and maintaining relentless focus on execution. This is not a traditional reporting-focused PMO role. It requires a leader who can connect strategy, operating-model design and implementation across organizational boundaries.Why this role is important to usState Street is advancing a strategic transformation of client and account onboarding and the broader lifecycle. The Onboarding Transformation is intended to strengthen how onboarding, ongoing changes and offboarding are managed as one connected capability and establishing how that capability is organized, governed, funded and delivered across the enterprise.By bringing together strategic intent and disciplined execution, the VP, Project Manager role will help ensure the program is:Organized around a clear North Star, defined scope and measurable business outcomesExecuted through one integrated roadmap across operations, product, technology, data and controlsGoverned through transparent ownership, decision rights and effective escalationFocused on improved client experience, reduced handoffs, lower operational risk and greater efficiencyMobilized as an enduring enterprise capability rather than a series of disconnected projectsThis role exists to provide the structure, pace and cross-functional orchestration needed to move from target-state design into implementation. Working closely with the accountable executive sponsor and senior workstream leaders, the role will provide day-to-day leadership, direction and accountability across the transformation.What we valueWe value leaders who:Bring significant experience delivering complex, enterprise-wide transformation programsThink end-to-end across the client and account lifecycle rather than within functional silosOperate with an enterprise mindset and are effective in highly matrixed organizationsCreate clarity from ambiguity and convert strategy into owners, milestones and decisionsBalance executive-level perspective with hands-on execution disciplineInfluence senior stakeholders credibly and challenge constructively when progress is at riskUse data, evidence and measurable outcomes to drive priorities and assess progressIntegrate process, technology, data, controls and organizational change into one delivery approachBuild sustainable governance and operating rhythms without creating unnecessary bureaucracySuccessful candidates willTransformation leadership and integrated planning (primary focus)Lead the day-to-day mobilization and execution of the Onboarding TransformationTranslate the strategic vision and target operating model into a sequenced, integrated implementation roadmapEstablish and manage milestones, dependencies, deliverables, risks, decisions and the program critical pathCreate transparency across scope, ownership, funding, resources and delivery commitmentsDrive workstreams from definition through implementation, adoption and benefits realizationMaintain a single view of progress and ensure material issues are surfaced early with clear resolution pathsOperating model and cross-functional orchestrationCoordinate target operating model design across onboarding, ongoing lifecycle changes and offboardingHelp define roles, accountabilities, decision rights, governance and handoffs across organizational boundariesConnect activities across Operations, Client Service, Product, Technology, Data, Risk, Compliance and FinanceIdentify overlaps, gaps and competing priorities across existing initiatives and drive their resolutionFacilitate definition of the initiative North Star, platform boundaries, blueprint, MVP and measurable OKRsDelivery governance and executive managementEstablish practical governance and operating rhythms across the workstreamsPrepare concise, decision-oriented executive reporting on progress, outcomes, risks, dependencies, investment and resource requirementsLead working sessions and governance forums that result in clear decisions, owners and deadlinesTrack decisions through implementation and hold workstream leaders accountable for delivery commitmentsEscalate material risks and dependencies with clear options and recommended actionsProcess, data, technology and controlsCoordinate end-to-end process redesign spanning client request, onboarding, account changes and offboardingPartner with business and technology teams on integrated workflow, authoritative client and account data, automation and AI-enabled opportunitiesEnsure preventative and detective controls are embedded in the target process and supporting technologyCoordinate business readiness, migration, adoption and transition into the future-state operating modelEnsure transformation delivery strengthens control effectiveness while simplifying the client and employee experienceOutcomes and benefits realizationDefine baselines, success measures and OKRs for the transformationTrack outcomes such as onboarding cycle time, handoffs, manual activity, data quality, control effectiveness, client experience and operational efficiencyPartner with Finance and workstream leaders to maintain a clear view of investment, capacity and realized benefitsKeep the program focused on adoption and sustained business outcomes, not only completion of project milestones· QualificationsSignificant experience leading large, complex transformation programs in financial services or another highly regulated industryProven ability to manage initiatives spanning business operations, technology, data, risk and controlsDemonstrated experience developing integrated roadmaps and driving delivery across multiple interdependent workstreamsStrong experience with operating-model transformation, process reengineering or platform-based changeCredibility and confidence engaging executive stakeholders and influencing decisions across organizational boundariesExcellent executive communication, problem-solving, facilitation and organizational skillsExperience in asset servicing, custody, banking, client onboarding, account opening, KYC/AML or lifecycle management preferredFamiliarity with Agile, product/platform operating models, workflow, automation, data platforms and AI-enabled transformation preferredBachelor’s degree required; advanced degree and relevant transformation or project-management certification preferredSalary Range: $110,000 - $188,750 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit .About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.SummaryLocation: Quincy, MassachusettsType: Full time