Financial Management Analyst

Position The purpose of this classification is to perform specialized/administrative work functions associated with employee benefit programs and other city personnel operations. Duties Administers the city's employee insurance programs, including health, dental, life, long term disability, and worker's compensation programs. Provides information, assistance, and guidance on matters pertaining to employee benefit programs, procedures, forms, payments, current status, and related issues. Conducts new employee orientation on employee benefits; educates employees about group insurance benefits and policies; assists with completion of employee enrollment/change forms; calculates rates and payroll deductions; determines coverage dates. Assists in processing insurance claims; researches employee insurance problems and initiates problem resolution. Acts as a liaison between third party insurance administrators and city employees; performs case management with third party administrators through telephone calls and written correspondence. Prepares long term disability claims; counsels employees commencing long term disability coverage; monitors cases; distributes employee checks. Processes life insurance claims; distributes checks. Coordinates worker's compensation claims; completes appropriate documentation; communicates with medical providers to verify status of worker's compensation claims; distributes worker's compensation wage and medical checks; monitors payments for appropriateness; recommends investigations into potential fraud in worker's compensation cases. Monitors status of claims processing, coordination of benefits, and issuance of checks; directs billing as appropriate. Initiates requests for transfer of account funds to ensure adequate city funds to pay insurance bills. Updates employee/payroll records to reflect additions/changes in group insurance coverages and approval of long term disability and waiver claims; enters/updates benefits data on third party administrator and city computer systems. Operates a computer to enter, retrieve, review or modify data in computer database; verifies accuracy of entered data; makes corrections; uses knowledge of various software programs to operate a computer in an effective and efficient manner. Compiles and/or monitors various administrative and/or statistical data pertaining to departmental operations; performs research as needed; makes applicable calculations; prepares or generates reports; maintains records. Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes; distributes documentation or retains records. Prepares or completes various forms, reports, correspondence, claims, applications, affidavits, wage/insurance verifications, fund transfer requests, or other documents. Receives various forms, reports, correspondence, timesheets, claims, checks, manuals, policies, procedures, or other documentation; reviews, completes, processes, forwards, or retains as appropriate. Prepares departmental files; maintains file system of departmental records. Maintains inventory of departmental forms and supplies; initiates requests for new or replacement materials. Answers the telephone; provides information, guidance and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary. Responds to routine requests for information/assistance from employees, officials, the public or other individuals. Communicates with supervisor, employees, city departments, insurance carriers, medical providers, outside agencies, the public, and other individuals to coordinate work activities, review status of work, exchange information, or resolve problems. Maintains a comprehensive, current knowledge and awareness of applicable laws, regulations, policies and procedures; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate. Maintains confidentiality and professional integrity in involvement with departmental issues. Provides assistance or backup coverage to other employees or departments as needed. Distributes COBRA information and documentation for continuation of insurances. Responds to inquiries for verification of employment, insurance benefits, wages, or other data as needed; provides or verifies oral/written information as appropriate. Copies and distributes forms, reports, correspondence, other related materials. Minimum Qualifications Performs other related duties as required. Associate's degree in Business Administration, Management, Counseling, or closely related field; supplemented by one (1) to two (2) years previous experience and/or training involving employee benefits, claims processing/administration, personal computer operations, and general office work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Core Competencies & ADA Compliance Benefits Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership #J-18808-Ljbffr