Senior RMA & Customer Experience Lead
Astreya Partners, LLC
Astreya is seeking a Senior RMA Customer Operations Manager to lead customer-facing RMA operations for strategic enterprise accounts, owning fulfillment priorities, escalations, and SLA adherence. You will collaborate with account teams and production planners to optimize supply allocations, track uptime, and maintain buffer stock near customer sites, while developing metrics and improvements. The role requires 8-10+ years in RMA or related fields, strong analytical and communication skills, and #J-18808-Ljbffr Astreya Partners, LLC
Vacancy posted 16 hours ago
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