Customer-Centric API Support Engineer
Plaid
Plaid is hiring Technical Support Engineers to help customers integrate and troubleshoot Plaid's APIs, ensuring reliable access to financial data. You’ll investigate issues from first symptom to resolution, collaborating with product and engineering teams to deliver timely solutions. Ideal candidates have 2+ years in customer-facing roles, experience with REST APIs, SQL, and JavaScript or Python, and strong communication skills. #J-18808-Ljbffr Plaid
- A leading tech firm in New York City is looking for a Technical Support Engineer to join their team. In this role, you'll provide essential technical assistance to customers, troubleshoot API integrations, and work closely with engineering teams. Ideal candidates possess...Customer
- United States Digital Space LLC is seeking a customer‑focused Technical Support Engineer to be the first contact for API users during EU hours. You will diagnose issues, document steps, and escalate complex cases with clear reproduction steps to senior teams. The role requires...CustomerRemote work
- Your role As a Technical Support Engineer at Turnkey, you’ll help developers integrate, debug, and succeed with our SDKs and APIs across a range of environments — from React and mobile... ...front line of technical expertise for customers building the next generation of crypto...CustomerShift work
- ...Join to apply for the Developer Support Engineer role at Polygon.io About The Role... ...developers in integrating Massive.com’s APIs and SDKs, offering guidance and troubleshooting... ...paced, collaborative environment. ~ Customer‑centric mindset with a focus on exceeding...Customer
- ...Technical Support EngineerWe believe that the way people... ...Support ensures our customers' applications can help... ...with our Growth and Engineering teams to reach a solution... ...- customer-centric. They have an interest... ...experience working with REST APIs, SQL, CSS, HTML and a...CustomerWork experience placementLocal area
$112.5k - $184k
...In the last year, we've grown our customer base over 5x and continued to enhance... ...continue to grow, we're adding more customer-centric support engineers to help our customers build the... ...with many different database types and APIs Analyze and improve our support operations...Customer- ...clearly explain a technical product or concept Strong written communication skills in English Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role Experience supporting business customers in a B2...Customer
- Reality Defender is seeking a Customer Support Engineer to be the primary technical contact for enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake detection platform daily. Based in Europe, you will join our US...Customer
$145.75k - $300.07k
...a regional team of Partner/Support Engineers, setting clear objectives and... ...problems and delivers user-centric solutions, while personally... ...PinTech support coverage into new customer segments (e.g., GCR, SMB)... ...to influence the API product roadmap, drawing from...CustomerWork at officeLocal areaRemote workRelocationRelocation package$137k - $205.6k
...is scaling rapidly to accommodate new customers, saving them hours of development time... ...the Role As a member of our technical support engineering team, you will be on the front lines providing... ...practices for integrating with our APIs and utilizing our functionality. Troubleshoot...CustomerWork experience placement- ...identification (RFID) technology, a dedicated customer-support team, and a secure database to track and... ..., transport, and sale. As Support Engineer, you will have the opportunity to thrive... ...responsible for resolving complex system and API issues that cannot be addressed by the...CustomerPermanent employment
$55 - $65 per hour
...$55.00/hr - $65.00/hr Insight Global is looking for a Customer Support Engineer (L2) to join on behalf of one of their global AI-focused partners... ...with Python and/or Pyspark Good understanding of APIs and RESTful services Excellent problem solving and troubleshooting...CustomerContract workRemote work- ...MGID, a global native advertising platform, seeks a Customer Support Engineer to join the Support team and provide high-level technical support of... ...candidates possess Linux shell, MySQL, HTML5/CSS3/JS, and REST API knowledge, plus experience with bug tracking systems like...CustomerWorldwide
$110k - $140k
...Technical Support Engineer (NYC)Title of Role: Technical Support Engineer (NYC)Location: New York... ...Software Development, Enterprise, B2B, API SDKOffice Type: OnsiteSalary: $110K–$140... .... With a strong focus on innovation and customer success, they are poised for significant...Customer- ...Technical Support EngineerKombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems... ...technical assistance to our rapidly growing customer base, debug complex integration issues, and help...CustomerWork at office
- ...deals. Today, over 1,500 customers run on Nooks, including Notion... ...role Our skilled Technical Support team plays a crucial role in... ...experience. As a Technical Support Engineer, you’ll leverage your... ...Experience Familiarity with API troubleshooting and/or tools...CustomerImmediate startRemote work
- ...Technical Support EngineerWe're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay.... ...developer tools, understanding APIs, and debugging software...CustomerH1bWork at officeRemote workRelocationVisa sponsorshipFlexible hoursShift work
$70k - $85k
...Customer Support Specialist Third Bridge is a leading global research firm established in 2... ...investigate issues, and work alongside engineering and product teams. You will own the client... ...technical concepts including API documentation, authentication flows, and...CustomerSummer workWorldwideFlexible hours$66k - $88k
...Develop relationships with our Premier Customers, working hand-in-hand to truly know their... ...Experienced in multi-channel technical support at a SaaS company (2+ years of related experience... ...thinker who defaults to a client-centric approach A decision maker but know when...CustomerWork at office3 days per week$95k - $143k
...analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal... ...innovation and growth. As a Technical Support Engineer, you will provide enterprise‑level... .... Experience with using SDKs and APIs, experimentation, stats, or data science...CustomerWork at officeHome officeFlexible hoursWeekend work- A leading recruitment agency is seeking a Customer Support Engineer (L2) for a fully remote, 12-month contract in the United States. The role involves supporting the customer support team and working closely with product engineers to resolve issues and enhance platform...CustomerRemote jobContract work
$80k - $105k
...and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand... ...technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software...CustomerWork at officeLocal areaRemote workWeekday work- ...We're looking for a Senior Technical Support Engineer to become a technical extension of our Engineering team. This is not a traditional customer support role. You’ll investigate complex API and infrastructure issues, help engineers reproduce difficult bugs, improve developer...CustomerRemote workFlexible hours
$120k - $190k
...connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business – without... ...for a talented Designated Technical Support Engineer to join our rapidly expanding, venture‑backed...CustomerWork experience placementWork at officeHome officeFlexible hoursShift work$120k - $190k
...Designated Technical Support EngineerGlean is the Work AI platform... ...flexible LLM choice, and robust APIs, Glean gives organizations... ...infrastructure to govern, scale, and customize AI across their entire... ...Designated Technical Support Engineer to join our rapidly expanding...CustomerWork at officeHome officeFlexible hoursShift work- ...Our work revolves around our customers. The people who succeed here... ...Who We Need Rillet's support function is new and being built... ...building it to scale through engineering, not just headcount. You'll join... ..., and working with APIs, data pipelines, or AI/LLM-powered...CustomerWork at officeRemote workRelocationFlexible hours
- ...intelligence, the company is known for its customer-centric approach, innovation-driven culture,... ...that improve everyday life while supporting businesses, communities, and economies worldwide. Position: Support Engineer II Location: New York 10001 Duration...CustomerTemporary workWork experience placementRemote workWorldwideFlexible hoursShift workWeekend work
$105k - $125k
...employees onsite once a quarter. The Support team at Alloy is a group of curious... ...partner closely with Product and Engineering, act as the voice of the customer, and play a critical role in driving... ...Strong troubleshooting skills with APIs, logs, and developer tools....CustomerWork at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours$70k - $110k
...Client Support Engineer Versana is an industry-backed data and technology company on a mission... ...with a track record of exemplary customer service. ~ Knowledge of financial products... .... ~ Familiarity with Restful APIs. ~ Experience with ticketing systems...CustomerLocal area$140k - $269k
...collaboration, join us!We are looking for a Content Support Engineer to own the knowledge systems, strategy,... ...our Support team to deliver exceptional customer experiences at scale — ensuring every... ...with systems integrations via API, webhooks, MCP, or other methodsExperience...CustomerMinimum wageFull timeLocal areaRemote workFlexible hours
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