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Customer-Centric API Support Engineer

Plaid

Plaid is hiring Technical Support Engineers to help customers integrate and troubleshoot Plaid's APIs, ensuring reliable access to financial data. You’ll investigate issues from first symptom to resolution, collaborating with product and engineering teams to deliver timely solutions. Ideal candidates have 2+ years in customer-facing roles, experience with REST APIs, SQL, and JavaScript or Python, and strong communication skills. #J-18808-Ljbffr Plaid

Vacancy posted 3 days ago
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