Memory Care Director

Job Description

Job Description

Memory Care Director

Are you passionate about creating meaningful experiences for seniors living with dementia? Are you a strong leader who understands that exceptional memory care is about more than meeting needs—it’s about honoring each resident as an individual?

Join The Arbor Company as the Memory Care Director at Arbor Terrace Asheville In this leadership role, you’ll oversee our Memory Care neighborhood and help create an environment where residents feel safe, connected, engaged, and truly at home.

About the Role

The Memory Care Director leads the day-to-day operations and resident experience within the Memory Care neighborhood. This position is ideal for an experienced senior living professional who understands dementia care, enjoys developing teams, and is passionate about creating meaningful moments for residents and their families.

Working closely with the community’s clinical leadership team, the Memory Care Director ensures Arbor’s standards for care, programming, dining, team development, and the overall neighborhood environment are consistently met.

Key Responsibilities

• Lead the daily operations and overall resident experience within the Memory Care neighborhood

• Partner with clinical leadership to ensure residents receive compassionate, individualized care

• Develop, implement, and oversee engaging programs designed specifically for residents living with dementia

• Ensure the neighborhood’s environment, routines, programming, and dining experience align with Arbor’s Memory Care standards

• Train, coach, mentor, and support team members in dementia care best practices

• Build a strong, engaged team while supporting employee satisfaction and retention

• Develop meaningful relationships with residents and their families

• Maintain a strong focus on resident satisfaction, family communication, and exceptional customer service

• Identify opportunities to continually improve the Memory Care experience

What We’re Looking For

• Minimum of one year of experience working with individuals living with dementia

• Previous leadership or management experience strongly preferred

• LPN and/or Certified Dementia Practitioner (CDP) preferred

• Strong knowledge of dementia care approaches and best practices

• Excellent leadership, coaching, communication, and problem-solving skills

• Ability to build positive relationships with residents, families, and team members

• Passion for creating an engaging, supportive, and resident-centered Memory Care environment

Love What You Do and Where You Work

At The Arbor Company , we believe in serving from the heart. Work should be more than checking tasks off a list—it should be meaningful, fulfilling, and an opportunity to make a difference.

Make a Real Impact: Every smile, conversation, and moment of connection matters. You’ll have the opportunity to positively impact residents and their families every day.

A Supportive Team: Join a collaborative culture built around respect, kindness, accountability, and supporting one another.

Grow With Us: We invest in our people through career development, leadership opportunities, and hands-on training.

Work That Delights: From special celebrations to meaningful everyday moments, we believe senior living should be filled with connection, purpose, and joy.

Benefits That Support You: Enjoy competitive compensation, health benefits, retirement plans, wellness resources, and opportunities for professional growth.

About The Arbor Company

Based in Atlanta, Georgia, The Arbor Company manages more than 40 senior living communities across multiple states and continues to grow. For more than 30 years, Arbor has built a national reputation for excellence in independent living, assisted living, and memory care .

Our culture is grounded in deep mutual respect, accountability, and a shared commitment to serving seniors and their families. We are looking for self-motivated, compassionate, and creative leaders who want to make a meaningful difference in senior living.

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